Dunkin' logo

Dunkin'

(4.1)

Shell Gas Station, 1769 Arthur Kill Rd, Staten Island, New York

Dunkin' storefront

Summary

The business offers a range of services including dine-in and takeout with positive feedback on coffee quality but has mixed reviews regarding service consistency and staff behavior. Customers have reported issues such as receiving incorrect orders and encountering rude staff members. On the plus side, the establishment is noted for its fast service and clean environment.

Pros

  • high-quality coffee
  • fast service
  • clean environment
  • varied menu

Cons

  • incorrect orders
  • rude staff

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Vegan Options
Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Parking
Wheelchair Accessible

Hours

monday5AM-9PM
tuesday5AM-9PM
wednesday5AM-9PM
thursday5AM-9PM
friday5AM-9PM
saturday5AM-9PM
sunday5AM-9PM

Location

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3.9

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The business offers a mixed experience with positive notes on the quality of donuts and fast, friendly service, but faces criticism for customer service issues and cleanliness concerns. Some reviews highlight miscommunications at checkout, slow service, and cleanliness problems. However, there are also mentions of dedicated staff management.

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3.9

585 Veterans Rd W, Staten Island, New York

The Dunkin' location has received mixed feedback from customers. Some praised the coffee and service efficiency, while others reported poor customer interactions and inaccuracies in order fulfillment. Despite some negative experiences with staff attitude and errors, there are positive remarks regarding the quality of coffee.

Country Donuts logo

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Annadale Bakery

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Annadale Bakery has received mixed feedback from customers regarding their cakes and pastries. While some praised the bakery for its friendly service, beautiful presentation, and delicious desserts like cannoli, others were disappointed with the execution of custom cake orders and certain product quality issues. The bakery offers a cozy atmosphere with in-store pickup, onsite services, takeout, and is wheelchair accessible.

Dunkin' logo

Dunkin'

3.5

680 Arthur Kill Rd, Staten Island, New York

The reviews highlight significant issues with service speed and accuracy, alongside complaints about staff attitude and attention to orders. Despite these service challenges, customers appreciate the coffee quality and dessert offerings. The business provides multiple service options and amenities that cater to various dining preferences.

Dunkin' logo

Dunkin'

3.8

901 Huguenot Ave, Staten Island, New York

The establishment provides a friendly atmosphere with quick service and excellent coffee, making it popular for breakfast. However, there are concerns about order accuracy and product quality, such as defective cups. The location offers various dining options and services like dine-in, takeout, and delivery.

Dunkin' logo

Dunkin'

3.2

Pergament Mall, 2795 Richmond Ave, Staten Island, New York

The business has received a mix of positive and negative feedback from customers. While the convenience and accessibility are praised, several reviews highlight issues with service quality, including overcharging, rude staff, order mistakes, and safety concerns during COVID-19. Despite these drawbacks, some aspects like coffee quality are acknowledged positively.

Dunkin' logo

Dunkin'

3.7

3845 Richmond Ave, Staten Island, New York

The business offers a range of appealing features with some notable drawbacks. Customers appreciate the quality of baked goods and beverages, along with helpful staff interactions. However, there are complaints about customer service attitudes and limited product availability.