Summary
The business offers a range of service options and features such as great coffee and cleanliness, but customers have noted inconsistent service quality and employee attitude issues. While some patrons have praised the customer service and food offerings like everything bagel and maple donuts, others expressed dissatisfaction with order mishaps and long wait times. Despite these mixed experiences, the establishment provides various dining and payment options, maintaining a family-friendly atmosphere.
Pros
- Great coffee
- Clean environment
- Friendly staff
- Diverse service options
- Variety of food offerings
Cons
- Inconsistent service quality
- Long wait times
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
Dunkin'
2099 NY-208, Montgomery, New York
The reviews indicate mixed experiences at this location, highlighting issues with service and food quality while acknowledging some positive aspects such as the availability of quick bites and a variety of dining options. Service inconsistencies, particularly in the drive-thru and dine-in settings, have been noted by customers. Food items like bagels and jelly doughnuts were criticized for being hard or not fresh. Despite these issues, the business is recognized for its accessibility features and diverse service offerings.
Dunkin'
308 NY-17K, Montgomery, New York
The establishment offers a variety of services including curbside pickup, delivery, and dine-in options, but customers frequently report issues with order accuracy, particularly at the drive-thru. The service staff is often criticized for rudeness and inefficiency, although some employees are noted for their friendliness. Despite these issues, there are highlights like good coffee and a family-friendly atmosphere.
Dunkin'
301 NY-32, Newburgh, New York
The establishment offers good coffee and a clean environment but struggles with food quality issues such as cold or improperly prepared items. Service can be slow, and while it provides various dining options including breakfast, there are concerns about inconsistent meal preparation. Parking is available, but the overall experience varies significantly.
Dunkin'
1404 Union Ave, Newburgh, New York
The reviews for this Dunkin' Donuts highlight a mix of positive and negative experiences. Customers often praise the friendly service and good quality coffee, while some criticize the noise levels and slow service during busy periods. The environment is described as clean but can be uncomfortably loud due to fans.
Dunkin'
1053 Little Britain Rd, New Windsor, New York
The business offers a variety of services including takeout and delivery with a casual atmosphere suitable for solo dining and working on laptops. It is noted for its good coffee and breakfast offerings but has faced criticism for inconsistent order accuracy and rude management responses to customer complaints. The environment is family-friendly, accommodating groups and tourists.
Dunkin'
1208 NY-300 #104, Newburgh, New York
The reviews for this Dunkin' location are overwhelmingly negative, highlighting poor customer service and disrespectful staff interactions. Multiple customers reported rude behavior from an employee named Shea, with one incident escalating to the point of a physical altercation. Despite the availability of multiple service options like dine-in and takeout, these issues overshadowed any positive aspects such as good coffee or dessert offerings.
Dunkin'
73 N Plank Rd, Newburgh, New York
The business is praised for its coffee and friendly service, but there are complaints about order inaccuracies and high prices. Customers appreciate the personalized attention from staff, though some had negative experiences with their orders. The establishment offers a range of services including delivery and dine-in options.
Dunkin'
2067 NY-32, Modena, New York
The business generally receives positive feedback for its service and offerings, such as friendly staff and good coffee, but there are concerns over inconsistent employee behavior and handling of orders. While some customers have had satisfying experiences with kind employees and delicious treats like free munchkins, others report negative interactions with staff and issues regarding product delivery and order accuracy.