Summary
The reviews indicate mixed experiences at this location, highlighting issues with service and food quality while acknowledging some positive aspects such as the availability of quick bites and a variety of dining options. Service inconsistencies, particularly in the drive-thru and dine-in settings, have been noted by customers. Food items like bagels and jelly doughnuts were criticized for being hard or not fresh. Despite these issues, the business is recognized for its accessibility features and diverse service offerings.
Pros
- quick coffee available
- variety of dining options
- wheelchair accessible facilities
- drive-through convenience
- good breakfast choices
Cons
- inconsistent food quality
- poor customer service experience
- limited payment options at drive-thru
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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123 E Main St, Walden, New York
The business offers a range of service options and features such as great coffee and cleanliness, but customers have noted inconsistent service quality and employee attitude issues. While some patrons have praised the customer service and food offerings like everything bagel and maple donuts, others expressed dissatisfaction with order mishaps and long wait times. Despite these mixed experiences, the establishment provides various dining and payment options, maintaining a family-friendly atmosphere.
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308 NY-17K, Montgomery, New York
The establishment offers a variety of services including curbside pickup, delivery, and dine-in options, but customers frequently report issues with order accuracy, particularly at the drive-thru. The service staff is often criticized for rudeness and inefficiency, although some employees are noted for their friendliness. Despite these issues, there are highlights like good coffee and a family-friendly atmosphere.
Dunkin'
1053 Little Britain Rd, New Windsor, New York
The business offers a variety of services including takeout and delivery with a casual atmosphere suitable for solo dining and working on laptops. It is noted for its good coffee and breakfast offerings but has faced criticism for inconsistent order accuracy and rude management responses to customer complaints. The environment is family-friendly, accommodating groups and tourists.
Dunkin'
30 W Main St, Washingtonville, New York
The Dunkin' location reviewed generally receives positive feedback for its coffee quality and friendly service, with employees like Samara noted for their positive attitude. However, there are consistent issues with order accuracy and customer service when mistakes occur, leading to dissatisfaction among some patrons. Despite these service hiccups, the restaurant offers a range of dining options including breakfast and quick bites, alongside amenities such as Wi-Fi.
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1208 NY-300 #104, Newburgh, New York
The reviews for this Dunkin' location are overwhelmingly negative, highlighting poor customer service and disrespectful staff interactions. Multiple customers reported rude behavior from an employee named Shea, with one incident escalating to the point of a physical altercation. Despite the availability of multiple service options like dine-in and takeout, these issues overshadowed any positive aspects such as good coffee or dessert offerings.
Dunkin'
1404 Union Ave, Newburgh, New York
The reviews for this Dunkin' Donuts highlight a mix of positive and negative experiences. Customers often praise the friendly service and good quality coffee, while some criticize the noise levels and slow service during busy periods. The environment is described as clean but can be uncomfortably loud due to fans.
Dunkin'
301 NY-32, Newburgh, New York
The establishment offers good coffee and a clean environment but struggles with food quality issues such as cold or improperly prepared items. Service can be slow, and while it provides various dining options including breakfast, there are concerns about inconsistent meal preparation. Parking is available, but the overall experience varies significantly.
Dunkin'
711 NY-211, Scotchtown, New York
The establishment offers a casual dining experience with diverse meal options and amenities like Wi-Fi, making it popular for solo diners working on laptops. Customers appreciate the quick service at the drive-through and curbside pickup options. However, there are complaints about inconsistent coffee quality and errors in order preparation during night shifts. The business is wheelchair accessible.