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Summary
The Dunkin' location reviewed generally receives positive feedback for its coffee quality and friendly service, with employees like Samara noted for their positive attitude. However, there are consistent issues with order accuracy and customer service when mistakes occur, leading to dissatisfaction among some patrons. Despite these service hiccups, the restaurant offers a range of dining options including breakfast and quick bites, alongside amenities such as Wi-Fi.
Pros
- Great coffee
- Friendly service
- Variety of offerings
- Convenient locations
- Casual atmosphere
Cons
- Order accuracy issues
- Poor handling of mistakes
- Inconsistent employee responses
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Dunkin'
1197 NY-208, Monroe, New York
The establishment receives mixed reviews with praises for its excellent coffee and donuts but criticisms regarding order accuracy and allergen issues. Customers appreciate the friendly staff and clean environment but report frequent order mishaps and concerns about food quality. Despite these issues, many still recommend visiting due to its convenient service options.
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Dunkin'
1053 Little Britain Rd, New Windsor, New York
The business offers a variety of services including takeout and delivery with a casual atmosphere suitable for solo dining and working on laptops. It is noted for its good coffee and breakfast offerings but has faced criticism for inconsistent order accuracy and rude management responses to customer complaints. The environment is family-friendly, accommodating groups and tourists.
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Dunkin'
1002 NY-94, Vails Gate, New York
Dunkin' Donuts on Windsor Highway provides a welcoming atmosphere with fast and friendly service. Customers appreciate the quality of food items like egg sandwiches and coffee. The establishment offers various dining options including takeout, dine-in, and delivery, making it convenient for different preferences. Although some customers enjoy the clean environment and customer service, there are concerns about the layout and lack of a drive-thru.
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Dunkin'
2099 NY-208, Montgomery, New York
The reviews indicate mixed experiences at this location, highlighting issues with service and food quality while acknowledging some positive aspects such as the availability of quick bites and a variety of dining options. Service inconsistencies, particularly in the drive-thru and dine-in settings, have been noted by customers. Food items like bagels and jelly doughnuts were criticized for being hard or not fresh. Despite these issues, the business is recognized for its accessibility features and diverse service offerings.
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Dunkin'
Shopping Center, 791 NY-17, Monroe, New York
The reviewed location offers fast and friendly service with a clean environment but has received criticism for incorrect orders and poor quality control over coffee and pastries. Several customers reported unpleasant experiences related to the taste of drinks and damaged donuts. Despite these issues, the venue is well-equipped with various service options and amenities.
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Dunkin'
45 Quaker Ave, Cornwall, New York
The business offers a variety of services including dine-in and takeout options with an emphasis on coffee. While some customers appreciate the coffee quality and service efforts during equipment failures, others criticize long wait times, uncleanliness, and staff attitudes. The establishment provides amenities such as free parking and wheelchair accessibility.
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Dunkin'
1208 NY-300 #104, Newburgh, New York
The reviews for this Dunkin' location are overwhelmingly negative, highlighting poor customer service and disrespectful staff interactions. Multiple customers reported rude behavior from an employee named Shea, with one incident escalating to the point of a physical altercation. Despite the availability of multiple service options like dine-in and takeout, these issues overshadowed any positive aspects such as good coffee or dessert offerings.
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Dunkin'
308 NY-17K, Montgomery, New York
The establishment offers a variety of services including curbside pickup, delivery, and dine-in options, but customers frequently report issues with order accuracy, particularly at the drive-thru. The service staff is often criticized for rudeness and inefficiency, although some employees are noted for their friendliness. Despite these issues, there are highlights like good coffee and a family-friendly atmosphere.