Dunkin' logo

Dunkin'

(3.9)

876A Lexington St, Waltham, Massachusetts

Dunkin' storefront

Summary

Reviews for this Dunkin' location reveal a mixed customer experience with some highlighting excellent service and community feel, while others criticize poor order handling and communication issues. The business offers various service options like delivery and takeout, but lacks dine-in facilities. It is praised for friendly staff and good coffee but has received negative feedback about inconsistent closing times and inadequate customer service.

Pros

  • friendly staff
  • good coffee
  • community atmosphere
  • accessible location
  • convenient service options

Cons

  • poor order accuracy
  • communication issues
  • inconsistent hours

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Vegan Options
Coffee Available
Breakfast Items
Delivery
Takeout
Parking
Wheelchair Accessible
Chain Location

Hours

monday5AM-9PM
tuesday5AM-9PM
wednesday5AM-9PM
thursday5AM-9PM
friday5AM-9PM
saturday5AM-9PM
sunday5AM-9PM

Location

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3.8

Shell Oil, 915 Waltham St, Lexington, Massachusetts

The business is generally praised for its clean environment and friendly service, especially during weekdays. While some customers appreciate the fresh coffee and breakfast offerings, others criticize weekend service quality and rude staff behavior. The location provides various dining options such as dine-in, takeout, and delivery.

Dunkin' logo

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2.9

511 Totten Pond Rd, Waltham, Massachusetts

The Dunkin' location garners mixed reviews with praise for its coffee quality and friendly service, but criticism arises from high prices, limited dairy-free options, and inconvenient opening hours. Customers appreciate the quick and efficient service along with the cleanliness of the environment. However, some find the lack of dairy alternatives on their menu disappointing and express frustration over limited operating hours during weekends.

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4.8

175 Forest St, Waltham, Massachusetts

This business offers a variety of service options including curbside pickup and delivery, catering to Bentley students with its convenient location. While the prices are higher than other locations, it provides a range of offerings from breakfast to dessert, along with vegetarian options. The establishment is family-friendly and has amenities like Wi-Fi, making it suitable for groups. Payment methods are modern and varied, including NFC mobile payments.

Dunkin' logo

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4.0

75 3rd Ave, Waltham, Massachusetts

The store offers a clean and fast service with good seating options. However, there are issues with order accuracy and staff training. Coffee quality is average but consistent improvements have been noted recently.

Dunkin' logo

Dunkin'

3.9

130 Lexington St, Waltham, Massachusetts

The Dunkin' location is frequently criticized for poor customer service and inconsistency with orders, despite having a clean environment and fast service. Customers report rude interactions, incorrect orders, and unaddressed complaints even after multiple visits. The convenience of using the 'on the go' app does not compensate for these negative experiences.

Dunkin' logo

Dunkin'

4.2

53 Linden St, Waltham, Massachusetts

The business has a mixed reputation with frequent issues related to service and hygiene. Customers have reported poor customer interactions and cleanliness problems such as visible pest control measures near the entrance. However, there are some positives like improved coffee service in 2024 and decent seating options. The location offers various dining and ordering services.

Dunkin' logo

Dunkin'

4.2

859 Main St, Waltham, Massachusetts

The establishment offers fresh coffee and donuts with friendly service across all hours, maintaining a clean environment. However, recurring issues with order accuracy for non-dairy items are noted. While it has several amenities including free parking and wheelchair accessibility, there is no dine-in option available.

Dunkin' logo

Dunkin'

3.6

373 Waltham St, Lexington, Massachusetts

The business has mixed reviews with some customers expressing dissatisfaction due to rude service and inconsistent product quality. While there are positive mentions of the convenience and offerings like coffee, several negative experiences highlight issues such as poor customer interaction and unexpected charges.