Dunkin' logo

Dunkin'

(2.9)

511 Totten Pond Rd, Waltham, Massachusetts

Dunkin' storefront

Summary

The Dunkin' location garners mixed reviews with praise for its coffee quality and friendly service, but criticism arises from high prices, limited dairy-free options, and inconvenient opening hours. Customers appreciate the quick and efficient service along with the cleanliness of the environment. However, some find the lack of dairy alternatives on their menu disappointing and express frustration over limited operating hours during weekends.

Pros

  • high-quality coffee
  • efficient service
  • clean premises
  • family-friendly

Cons

  • limited non-dairy options
  • poor weekend opening times
  • higher prices

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Parking
Wheelchair Accessible
Chain Location
Early Morning Hours

Hours

monday6AM-6PM
tuesday6AM-6PM
wednesday6AM-6PM
thursday6AM-6PM
friday6AM-6PM
saturday7AM-4PM
sunday7AM-4PM

Location

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4.0

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The store offers a clean and fast service with good seating options. However, there are issues with order accuracy and staff training. Coffee quality is average but consistent improvements have been noted recently.

Dunkin' logo

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Reviews for this Dunkin' location reveal a mixed customer experience with some highlighting excellent service and community feel, while others criticize poor order handling and communication issues. The business offers various service options like delivery and takeout, but lacks dine-in facilities. It is praised for friendly staff and good coffee but has received negative feedback about inconsistent closing times and inadequate customer service.

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4.2

859 Main St, Waltham, Massachusetts

The establishment offers fresh coffee and donuts with friendly service across all hours, maintaining a clean environment. However, recurring issues with order accuracy for non-dairy items are noted. While it has several amenities including free parking and wheelchair accessibility, there is no dine-in option available.

Dunkin' logo

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3.9

130 Lexington St, Waltham, Massachusetts

The Dunkin' location is frequently criticized for poor customer service and inconsistency with orders, despite having a clean environment and fast service. Customers report rude interactions, incorrect orders, and unaddressed complaints even after multiple visits. The convenience of using the 'on the go' app does not compensate for these negative experiences.

Dunkin' logo

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3.8

Shell Oil, 915 Waltham St, Lexington, Massachusetts

The business is generally praised for its clean environment and friendly service, especially during weekdays. While some customers appreciate the fresh coffee and breakfast offerings, others criticize weekend service quality and rude staff behavior. The location provides various dining options such as dine-in, takeout, and delivery.

Dunkin' logo

Dunkin'

3.7

415 South St, Waltham, Massachusetts

The Dunkin' location managed by Brandeis University's contractor, Harvest Table, offers a unique dining experience within the university's student center. While it provides excellent customer service and fast service, some customers have reported issues with order accuracy and quiet staff. This establishment stands out for its clean environment and delicious offerings like coffee and snacks. However, limitations in menu variety due to contractual obligations and higher prices compared to typical Dunkin' locations are noted drawbacks.

Dunkin' logo

Dunkin'

4.8

175 Forest St, Waltham, Massachusetts

This business offers a variety of service options including curbside pickup and delivery, catering to Bentley students with its convenient location. While the prices are higher than other locations, it provides a range of offerings from breakfast to dessert, along with vegetarian options. The establishment is family-friendly and has amenities like Wi-Fi, making it suitable for groups. Payment methods are modern and varied, including NFC mobile payments.

Dunkin' logo

Dunkin'

3.9

In Mobil Gas Station, 88 Boston Post Rd, Weston, Massachusetts

The establishment is praised for its excellent food and drinks, particularly the breakfast offerings that meet customer expectations with precision and quality. Customers appreciate the service's promptness and consistency even during challenging times like quarantine. However, there are instances of negative interactions with staff affecting customer experience. The business offers a variety of services including delivery, takeout, and curbside pickup, along with vegetarian options and coffee.