Dunkin'
6300 Forest Hill Blvd, West Palm Beach, Florida
Summary
The business offers a variety of services and amenities with some positive aspects such as friendly staff and convenient options like curbside pickup. However, there are notable issues including rude management, inconsistent product quality, and problems with customer service and refunds. While the location provides several seating and parking options, customer feedback indicates challenges in meeting expectations for specific orders and overall satisfaction.
Pros
- Friendly staff
- Convenient curbside pickup
- Variety of services
- Comfortable atmosphere
- Accessibility features
Cons
- Rude management
- Inconsistent product quality
- Customer service issues
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
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The reviews indicate a mix of experiences at the establishment, with some customers praising aspects like fast service and clean environment, while others criticize inconsistency in food preparation and rude staff. The location offers various services including drive-thru and dine-in, but there are concerns about inconsistent coffee flavor and unpleasant customer interactions.
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The business is praised for its excellent service and friendly staff who efficiently manage rush hours with a great attitude. The environment is described as clean and welcoming, with regular patrons appreciating the homey atmosphere. While the establishment offers multiple dining options including breakfast, lunch, dinner, and dessert, some reviews note that it can be busy at times.
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The reviews highlight a range of experiences at the store, with some customers expressing dissatisfaction due to poor service and errors, while others acknowledge convenient service options. The employees' attitude was often criticized for being unfriendly or dismissive, which negatively impacted customer interactions. Some issues related to incorrect orders and inadequate attention to detail were frequently noted.
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8221 Lake Worth Rd, Lake Worth Beach, Florida
The Dunkin' Donuts location is praised for its fast and friendly service, with correct order fulfillment most of the time. The staff are noted for their professionalism and courteousness, even during off-peak hours like 1am, contributing to a consistently positive experience. However, reviews highlight issues such as slow drive-thru times and overly bright menu screens, which can affect safety at night. Prices are viewed favorably compared to other locations. The coffee quality has been questioned by some reviewers.
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9104 Forest Hill Blvd, Wellington, Florida
The establishment offers a diverse menu and convenient service options like outdoor seating and Wi-Fi but struggles with poor customer service issues. The coffee is praised for its quality, though prices are considered high by some customers. Consistently negative reviews highlight dismissive staff behavior and order mishandling.
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8843 Southern Blvd, West Palm Beach, Florida
The establishment receives consistent negative feedback regarding the quality of food and service across multiple visits. Customers report issues with undercooked and improperly prepared items, including burnt wraps and raw bagels. Service is described as poor and dismissive at the drive-through. Despite these problems, the business offers a range of dining options and amenities, such as free parking and wheelchair accessibility.