Dunkin' storefront

Summary

The reviews highlight a range of experiences at the store, with some customers expressing dissatisfaction due to poor service and errors, while others acknowledge convenient service options. The employees' attitude was often criticized for being unfriendly or dismissive, which negatively impacted customer interactions. Some issues related to incorrect orders and inadequate attention to detail were frequently noted.

Pros

  • fast drive-thru
  • good coffee
  • wide offerings
  • family-friendly atmosphere
  • varied dining options

Cons

  • unfriendly staff
  • order accuracy issues
  • poor change handling

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location

Hours

monday5AM-7PM
tuesday5AM-7PM
wednesday5AM-7PM
thursday5AM-7PM
friday5AM-7PM
saturday5:30AM-7PM
sunday5:30AM-7PM

Location

Other Donut Shops Nearby

Dunkin' logo

Dunkin'

3.6

878 N Military Trl, West Palm Beach, Florida

The Dunkin' Donuts location offers a generally positive experience with notable strengths in service and food quality. Customers praise the fast service, friendly staff, and delicious coffee offerings. However, there are some concerns regarding customer service incidents and operational issues at this franchised location.

Dunkin' logo

Dunkin'

3.5

4440 Okeechobee Blvd Okeechobee, FL-809, West Palm Beach, Florida

The establishment has received mixed feedback regarding its service quality and food preparation. While some patrons appreciate the quality of the coffee and tea selection along with the available seating options for various dining needs, others have criticized the rushed service, incorrect orders, and poor interactions with staff. Despite the challenges in customer experience, it offers multiple convenient service methods such as drive-through and delivery.

Dunkin' logo

Dunkin'

3.8

5641 Okeechobee Blvd, West Palm Beach, Florida

The establishment offers good customer service and a clean environment with well-decorated interiors for holidays. However, there are frequent complaints about food quality, such as burnt items and limited donut varieties. Despite these issues, the venue is praised for its quick service and friendly staff.

Dunkin' logo

Dunkin'

3.8

1675 S Military Trl, West Palm Beach, Florida

The Dunkin' Donuts location has received mixed feedback from customers. While some highlight the quality of their coffee and desserts, others criticize poor customer service and specific staff members for being rude and unprofessional. The store offers various services like curbside pickup and drive-through, but experiences with wait times and incorrect orders were problematic for some customers.

Dunkin' logo

Dunkin'

3.2

242 S Congress Ave, West Palm Beach, Florida

The establishment offers fast service and a clean environment but struggles with order accuracy and food quality issues. Customers have reported unsatisfactory experiences with both hot and cold items being improperly prepared. Despite having multiple service options including dine-in and delivery, there are concerns about customer care and satisfaction.

Dunkin' logo

Dunkin'

3.7

6300 Forest Hill Blvd, West Palm Beach, Florida

The business offers a variety of services and amenities with some positive aspects such as friendly staff and convenient options like curbside pickup. However, there are notable issues including rude management, inconsistent product quality, and problems with customer service and refunds. While the location provides several seating and parking options, customer feedback indicates challenges in meeting expectations for specific orders and overall satisfaction.

Dunkin' logo

Dunkin'

4.1

6840 Okeechobee Blvd In Speedway, West Palm Beach, Florida

The business offers a range of services including dine-in, takeout, and delivery with clean service areas like the pumps and parking lot. While it has a reputation for great coffee, there are concerns regarding restroom cleanliness and staff attentiveness. The establishment is family-friendly and provides various dining options.

Dunkin' logo

Dunkin'

3.5

2050 Belvedere Rd, West Palm Beach, Florida

The Dunkin' Donuts location has mixed reviews focusing on inconsistent service and food preparation. While some customers find the drinks to be acceptable, the overall experience is marred by rude staff behavior and a lack of attention to customer requests. The physical environment appears untidy, adding to the negative impressions. Despite these issues, some aspects like parking availability and accessibility for wheelchairs are positively noted.