Summary
The Dunkin' Donuts location has received mixed feedback from customers. While some highlight the quality of their coffee and desserts, others criticize poor customer service and specific staff members for being rude and unprofessional. The store offers various services like curbside pickup and drive-through, but experiences with wait times and incorrect orders were problematic for some customers.
Pros
- quality coffee
- good dessert options
- casual atmosphere
- offers breakfast
- free parking
Cons
- rude staff interactions
- incorrect order issues
- long wait times
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
Dunkin'
6300 Forest Hill Blvd, West Palm Beach, Florida
The business offers a variety of services and amenities with some positive aspects such as friendly staff and convenient options like curbside pickup. However, there are notable issues including rude management, inconsistent product quality, and problems with customer service and refunds. While the location provides several seating and parking options, customer feedback indicates challenges in meeting expectations for specific orders and overall satisfaction.
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The reviews highlight a range of experiences at the store, with some customers expressing dissatisfaction due to poor service and errors, while others acknowledge convenient service options. The employees' attitude was often criticized for being unfriendly or dismissive, which negatively impacted customer interactions. Some issues related to incorrect orders and inadequate attention to detail were frequently noted.
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The business experiences mixed reviews regarding service efficiency and food quality. While some customers praise the coffee and welcoming atmosphere, others encounter delays and issues with order preparation. The location faces challenges during busy hours, affecting overall customer satisfaction.
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242 S Congress Ave, West Palm Beach, Florida
The establishment offers fast service and a clean environment but struggles with order accuracy and food quality issues. Customers have reported unsatisfactory experiences with both hot and cold items being improperly prepared. Despite having multiple service options including dine-in and delivery, there are concerns about customer care and satisfaction.
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1810 Forest Hill Blvd, Lake Clarke Shores, Florida
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Dunkin'
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3098 Jog Rd, Greenacres, Florida
The reviews indicate a mix of experiences at the establishment, with some customers praising aspects like fast service and clean environment, while others criticize inconsistency in food preparation and rude staff. The location offers various services including drive-thru and dine-in, but there are concerns about inconsistent coffee flavor and unpleasant customer interactions.
Dunkin'
878 N Military Trl, West Palm Beach, Florida
The Dunkin' Donuts location offers a generally positive experience with notable strengths in service and food quality. Customers praise the fast service, friendly staff, and delicious coffee offerings. However, there are some concerns regarding customer service incidents and operational issues at this franchised location.