Dunkin'

69 Main St, Wynantskill, New York

The establishment generally receives criticism for poor customer service and staffing issues, leading to delays and dissatisfaction among customers. While some reviews highlight the quality of food items like breakfast sandwiches and coffee, recurring complaints about incorrect orders and unhelpful staff mar the overall experience. The drive-thru is particularly problematic with long waits and missing items in orders.

324 Troy Rd, Rensselaer, New York

The Dunkin Donuts location is noted for serving fresh donuts and having a casual atmosphere suitable for solo diners working on laptops. However, customers have reported negative experiences with rude staff, slow service, particularly in the drive-through, and hygiene issues. The store offers several dining options including breakfast, lunch, and dessert, as well as amenities like Wi-Fi and wheelchair accessibility.

97 Troy Rd, East Greenbush, New York

Customers enjoy the variety of drink flavors and generally rate the food highly, with some praising friendly staff and quality offerings. However, several complaints highlight issues with drive-thru service accuracy and temperature of items like egg bites. Concerns about order fulfillment during pickup are also noted. The establishment provides a range of services including dining options, delivery, and accessibility features.

76 N Greenbush Rd, Troy, New York

The reviewed location was once highly regarded but has seen a decline in service quality and overall experience. While the coffee is popular, there have been multiple complaints about slow service and inconsistent quality. The store offers various dining options and amenities like Wi-Fi and ample seating for working on laptops, yet issues such as long lines and subpar donut freshness detract from its appeal.

487 Campbell Ave, Troy, New York

Customers appreciate the consistently good teas and fruit drinks but express dissatisfaction with burnt coffee. The service is generally friendly, though some employees may make mistakes that lead to customer frustration. The location's accessibility features are well-regarded.

95 Miller Rd, Castleton-On-Hudson, New York

The Dunkin' location enjoys positive feedback for its friendly service and delicious coffee offerings. The staff is often highlighted for their warm interactions, contributing to a welcoming atmosphere. However, there are significant concerns regarding the manager's handling of customer complaints and instances of poor service at the drive-through window.

557 Columbia Turnpike, East Greenbush, New York

The reviewed Dunkin' Donuts location has received mixed feedback from customers. While some appreciate the clean environment and reliable coffee quality, there are recurring issues with order accuracy, customer service, and the availability of certain menu items like donuts. Customers have expressed dissatisfaction due to rude staff behavior and unfulfilled orders, even when advance notice was given.

60 Broadway, Menands, New York

The location is praised for its friendly and efficient service, especially during the morning rush, with employees going above and beyond to ensure customer satisfaction. The atmosphere is described as pleasant and conducive to working on a laptop, while cleanliness is consistently mentioned positively. However, some customers have experienced frustration with order accuracy and being put on hold by staff. Recent renovations have been highlighted as bringing positive changes such as free coffee promotions.