Dunkin' storefront

Summary

The business has mixed reviews focusing on service and product quality issues. Customers appreciate the environment but criticize the lengthy preparation times and inconsistent product availability. Complaints include melted cake deliveries and burnt croissants, indicating potential operational inefficiencies.

Pros

  • Casual atmosphere
  • Offers breakfast options
  • Family-friendly
  • Great coffee
  • Free parking

Cons

  • Inconsistent product quality
  • Delayed service times
  • Unreliable orders

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Parking
Wheelchair Accessible

Hours

monday5AM-9PM
tuesday5AM-9PM
wednesday5AM-9PM
thursday5AM-9PM
friday5AM-9PM
saturday5AM-9PM
sunday5AM-9PM

Location

Other Donut Shops Nearby

Tim Hortons logo

Tim Hortons

3.8

7126 N Wayne Rd, Westland, Michigan

The reviews indicate mixed experiences at this Tim Hortons location. While some customers appreciate the friendly service and tasty offerings like donuts, others have raised concerns about hygiene practices and poor customer interactions. The establishment provides various service options including dine-in and drive-through. Although there are positive remarks about the food quality, negative feedback focuses on employee behavior and inconsistent product availability.

Tim Hortons logo

Tim Hortons

3.2

715 S Wayne Rd, Westland, Michigan

The business offers a variety of services including dine-in and takeout options, with a strong highlight on their coffee and tea selection. However, there are several recurring issues affecting customer satisfaction, such as order inaccuracies and cleanliness problems. While the staff is occasionally friendly, there is inconsistency in service quality. The location seems to experience long wait times, which frustrates customers.

Tim Hortons logo

Tim Hortons

3.6

38350 Ford Rd, Westland, Michigan

The restaurant offers a pleasant atmosphere with good service options like drive-through and dine-in, but the quality of food and customer interactions leave much to be desired. While they excel in offering quick bites and breakfast items, several customers reported disappointing experiences due to poor service and subpar food quality.

Dunkin' logo

Dunkin'

4.3

1625 S Wayne Rd, Westland, Michigan

Customers appreciate the friendly and helpful staff, which is a consistent highlight across reviews. The establishment offers great coffee and donuts that are fresh but have been noted to shrink in size over time while prices rise. Parking issues were frequently mentioned as a downside due to limited space and traffic congestion. While there are no specific mentions of dietary options or customization, the business supports several service options including dine-in and takeout.

Tim Hortons logo

Tim Hortons

3.7

30121 Ford Rd, Garden City, Michigan

The establishment is appreciated for its friendly staff and quick service, offering a clean environment that enhances the customer experience. However, some patrons have noted issues with inconsistent coffee quality and unclear pricing between locations. Despite these concerns, the venue provides multiple service options including dine-in, takeout, drive-through, and delivery.

Tim Hortons logo

Tim Hortons

3.5

34441 Michigan Ave, Wayne, Michigan

The establishment receives mixed feedback with some praising the cleanliness and customer service while others criticize it for inconsistent coffee quality and high prices. The fast, friendly service is a positive highlight, but long wait times and subpar food handling are significant drawbacks. Despite good accessibility features, there's dissatisfaction regarding parking and overall value.

Dunkin' logo

Dunkin'

3.6

34899 Plymouth Rd, Livonia, Michigan

The business offers exceptional service and delicious drinks, including a beloved mystery mocha served late at night. However, customer experiences vary significantly due to inconsistent staff behavior and operational issues like unexpected closures and order mishaps. While the ambiance is casual and welcoming, there are challenges in terms of reliability and communication with management.

Tim Hortons logo

Tim Hortons

3.5

33500 Plymouth Rd, Livonia, Michigan

The establishment offers a mix of positives and negatives based on customer feedback. While many appreciate the friendly service and consistent quality of certain menu items, there are concerns about inconsistent preparation and order fulfillment issues. Despite these drawbacks, customers value the convenient options for delivery, drive-through, and takeout.