Summary
The business offers exceptional service and delicious drinks, including a beloved mystery mocha served late at night. However, customer experiences vary significantly due to inconsistent staff behavior and operational issues like unexpected closures and order mishaps. While the ambiance is casual and welcoming, there are challenges in terms of reliability and communication with management.
Pros
- excellent service
- late-night availability
- amazing coffee drinks
- casual atmosphere
- wheelchair accessibility
Cons
- unreliable store hours
- rude staff interactions
- refund processing issues
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
Tim Hortons
33500 Plymouth Rd, Livonia, Michigan
The establishment offers a mix of positives and negatives based on customer feedback. While many appreciate the friendly service and consistent quality of certain menu items, there are concerns about inconsistent preparation and order fulfillment issues. Despite these drawbacks, customers value the convenient options for delivery, drive-through, and takeout.
The Looney Baker
13931 Farmington Rd, Livonia, Michigan
Looney Baker is praised for its high-quality, homemade donuts and friendly service, with customers particularly enjoying the oversized maple donuts and chocolate-filled options. While some find the food satisfactory overall, others criticize certain menu items like stale bread in sandwiches or soup that doesn't meet expectations. The business offers a range of services including takeout and drive-through, with convenient parking and a family-friendly atmosphere.
Tim Hortons
7126 N Wayne Rd, Westland, Michigan
The reviews indicate mixed experiences at this Tim Hortons location. While some customers appreciate the friendly service and tasty offerings like donuts, others have raised concerns about hygiene practices and poor customer interactions. The establishment provides various service options including dine-in and drive-through. Although there are positive remarks about the food quality, negative feedback focuses on employee behavior and inconsistent product availability.
Dunkin'
39600 E Ann Arbor Rd, Plymouth, Michigan
The business offers a range of services including drive-through and dine-in options with generally positive feedback about the coffee quality and friendly staff. However, some customers experienced inconsistency in service and safety concerns. Accessibility features are well-supported for wheelchair users.
Tim Hortons
37755 Five Mile Rd, Livonia, Michigan
The reviews indicate dissatisfaction with the service quality and pricing at this location of Tim Hortons. Customers frequently complain about poor customer service, high prices for items like cream cheese on bagels, and issues such as flies in drinks. Despite these complaints, some customers continue to visit due to its convenience. The business offers a variety of services and amenities including drive-through, delivery, coffee, and wheelchair accessibility.
Tim Hortons
31300 Five Mile Rd, Livonia, Michigan
The business has been receiving mixed feedback regarding its service and cleanliness. While some customers appreciate the fast and friendly service under normal circumstances, there have been significant complaints about rude staff behavior and poor hygiene standards recently. Additionally, long wait times and dissatisfaction with food quality have been noted.
Dunkin'
34417 Ford Rd, Westland, Michigan
The business has mixed reviews focusing on service and product quality issues. Customers appreciate the environment but criticize the lengthy preparation times and inconsistent product availability. Complaints include melted cake deliveries and burnt croissants, indicating potential operational inefficiencies.
Tim Hortons
38350 Ford Rd, Westland, Michigan
The restaurant offers a pleasant atmosphere with good service options like drive-through and dine-in, but the quality of food and customer interactions leave much to be desired. While they excel in offering quick bites and breakfast items, several customers reported disappointing experiences due to poor service and subpar food quality.