Tim Hortons logo

Tim Hortons

(3.7)

37755 Five Mile Rd, Livonia, Michigan

Tim Hortons storefront

Summary

The reviews indicate dissatisfaction with the service quality and pricing at this location of Tim Hortons. Customers frequently complain about poor customer service, high prices for items like cream cheese on bagels, and issues such as flies in drinks. Despite these complaints, some customers continue to visit due to its convenience. The business offers a variety of services and amenities including drive-through, delivery, coffee, and wheelchair accessibility.

Pros

  • convenient location
  • good for quick stops
  • wheelchair accessible
  • offers delivery service

Cons

  • poor customer service
  • high prices

About

Canadian chain for signature premium-blend coffee, plus light fare, pastries & breakfast sandwiches.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Drive-thru
Parking
Outdoor Seating
Wheelchair Accessible
Chain Location

Hours

monday5AM-7PM
tuesday5AM-7PM
wednesday5AM-7PM
thursday5AM-7PM
friday5AM-7PM
saturday5AM-7PM
sunday5AM-7PM

Location

Other Donut Shops Nearby

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3.5

17899 Haggerty Rd, Northville Township, Michigan

The establishment offers a variety of food options including gluten-friendly and vegetarian items, alongside good coffee. While the service has been praised for being friendly and helpful, there are complaints about poor management and hygiene issues in certain reviews. The business provides several convenient services like delivery, drive-through, and takeout.

The Looney Baker logo

The Looney Baker

4.7

13931 Farmington Rd, Livonia, Michigan

Looney Baker is praised for its high-quality, homemade donuts and friendly service, with customers particularly enjoying the oversized maple donuts and chocolate-filled options. While some find the food satisfactory overall, others criticize certain menu items like stale bread in sandwiches or soup that doesn't meet expectations. The business offers a range of services including takeout and drive-through, with convenient parking and a family-friendly atmosphere.

Dunkin' logo

Dunkin'

3.6

34899 Plymouth Rd, Livonia, Michigan

The business offers exceptional service and delicious drinks, including a beloved mystery mocha served late at night. However, customer experiences vary significantly due to inconsistent staff behavior and operational issues like unexpected closures and order mishaps. While the ambiance is casual and welcoming, there are challenges in terms of reliability and communication with management.

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Dunkin'

4.0

39600 E Ann Arbor Rd, Plymouth, Michigan

The business offers a range of services including drive-through and dine-in options with generally positive feedback about the coffee quality and friendly staff. However, some customers experienced inconsistency in service and safety concerns. Accessibility features are well-supported for wheelchair users.

Tim Hortons logo

Tim Hortons

3.8

150 Plymouth Rd, Plymouth, Michigan

The Tim Hortons location receives mixed reviews with some highlighting the quality of their coffee and desserts, particularly their hot chocolate and maple donuts. However, service inconsistencies are a common complaint, including unfriendly staff, incorrect orders, and inefficiencies at the drive-thru. While the food items like breakfast sandwiches have been noted as burnt or poorly prepared on several occasions, the staff's friendliness varies greatly. The atmosphere is casual and family-friendly but parking can be challenging with limited coverage during bad weather.

Tim Hortons logo

Tim Hortons

3.5

33500 Plymouth Rd, Livonia, Michigan

The establishment offers a mix of positives and negatives based on customer feedback. While many appreciate the friendly service and consistent quality of certain menu items, there are concerns about inconsistent preparation and order fulfillment issues. Despite these drawbacks, customers value the convenient options for delivery, drive-through, and takeout.

Tim Hortons logo

Tim Hortons

3.5

31300 Five Mile Rd, Livonia, Michigan

The business has been receiving mixed feedback regarding its service and cleanliness. While some customers appreciate the fast and friendly service under normal circumstances, there have been significant complaints about rude staff behavior and poor hygiene standards recently. Additionally, long wait times and dissatisfaction with food quality have been noted.

Tim Hortons logo

Tim Hortons

3.6

33111 Eight Mile W, Livonia, Michigan

Tim Hortons provides a fast and friendly service with good coffee quality and mobile ordering options. The drive-thru is efficient but has occasional service issues at the lobby counter. There are mixed reviews about customer interaction and product offerings, such as decaf drinks.