Tim Hortons logo

Tim Hortons

(3.8)

150 Plymouth Rd, Plymouth, Michigan

Tim Hortons storefront

Summary

The Tim Hortons location receives mixed reviews with some highlighting the quality of their coffee and desserts, particularly their hot chocolate and maple donuts. However, service inconsistencies are a common complaint, including unfriendly staff, incorrect orders, and inefficiencies at the drive-thru. While the food items like breakfast sandwiches have been noted as burnt or poorly prepared on several occasions, the staff's friendliness varies greatly. The atmosphere is casual and family-friendly but parking can be challenging with limited coverage during bad weather.

Pros

  • great hot chocolate
  • fresh maple donuts
  • fast service
  • family-friendly environment
  • quality coffee

Cons

  • unfriendly staff
  • burnt breakfast items
  • drive-thru delays

About

Canadian chain for signature premium-blend coffee, plus light fare, pastries & breakfast sandwiches.

Features

Custom Orders
Coffee Available
Breakfast Items
Delivery
Takeout
Drive-thru
Parking
Wheelchair Accessible
Chain Location
Early Morning Hours

Hours

monday5AM-8PM
tuesday5AM-8PM
wednesday5AM-8PM
thursday5AM-8PM
friday5AM-8PM
saturday5AM-8PM
sunday5AM-8PM

Location

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3.6

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