Summary
The business offers a range of services including drive-through and dine-in options with generally positive feedback about the coffee quality and friendly staff. However, some customers experienced inconsistency in service and safety concerns. Accessibility features are well-supported for wheelchair users.
Pros
- great coffee
- friendly staff
- fast service
- clean environment
Cons
- inconsistent service
- customer safety issues
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
Tim Hortons
150 Plymouth Rd, Plymouth, Michigan
The Tim Hortons location receives mixed reviews with some highlighting the quality of their coffee and desserts, particularly their hot chocolate and maple donuts. However, service inconsistencies are a common complaint, including unfriendly staff, incorrect orders, and inefficiencies at the drive-thru. While the food items like breakfast sandwiches have been noted as burnt or poorly prepared on several occasions, the staff's friendliness varies greatly. The atmosphere is casual and family-friendly but parking can be challenging with limited coverage during bad weather.
Dunkin'
34899 Plymouth Rd, Livonia, Michigan
The business offers exceptional service and delicious drinks, including a beloved mystery mocha served late at night. However, customer experiences vary significantly due to inconsistent staff behavior and operational issues like unexpected closures and order mishaps. While the ambiance is casual and welcoming, there are challenges in terms of reliability and communication with management.
Tim Hortons
38350 Ford Rd, Westland, Michigan
The restaurant offers a pleasant atmosphere with good service options like drive-through and dine-in, but the quality of food and customer interactions leave much to be desired. While they excel in offering quick bites and breakfast items, several customers reported disappointing experiences due to poor service and subpar food quality.
Tim Hortons
37755 Five Mile Rd, Livonia, Michigan
The reviews indicate dissatisfaction with the service quality and pricing at this location of Tim Hortons. Customers frequently complain about poor customer service, high prices for items like cream cheese on bagels, and issues such as flies in drinks. Despite these complaints, some customers continue to visit due to its convenience. The business offers a variety of services and amenities including drive-through, delivery, coffee, and wheelchair accessibility.
Tim Hortons
41276 Ford Rd, Canton, Michigan
The establishment receives mixed feedback regarding its customer service and facility cleanliness. While some customers appreciate the attentive staff and quality coffee, others express dissatisfaction with long wait times and unclean restrooms. The business accommodates various dietary needs but struggles with in-person dining restrictions due to operational issues.
Dunkin'
41511 Ford Rd, Canton, Michigan
The establishment offers quick and friendly service with great coffee, but some customers have experienced issues with food quality and incorrect orders. Complaints include undercooked food, improperly handled drinks, and dissatisfaction with the handling of specific requests such as non-dairy options. While some reviews highlight positive experiences, others express frustration over perceived poor customer service and racial discrimination.
Tim Hortons
7126 N Wayne Rd, Westland, Michigan
The reviews indicate mixed experiences at this Tim Hortons location. While some customers appreciate the friendly service and tasty offerings like donuts, others have raised concerns about hygiene practices and poor customer interactions. The establishment provides various service options including dine-in and drive-through. Although there are positive remarks about the food quality, negative feedback focuses on employee behavior and inconsistent product availability.
Tim Hortons
33500 Plymouth Rd, Livonia, Michigan
The establishment offers a mix of positives and negatives based on customer feedback. While many appreciate the friendly service and consistent quality of certain menu items, there are concerns about inconsistent preparation and order fulfillment issues. Despite these drawbacks, customers value the convenient options for delivery, drive-through, and takeout.