Summary
The business offers a variety of services including dine-in and takeout options, with a strong highlight on their coffee and tea selection. However, there are several recurring issues affecting customer satisfaction, such as order inaccuracies and cleanliness problems. While the staff is occasionally friendly, there is inconsistency in service quality. The location seems to experience long wait times, which frustrates customers.
Pros
- good coffee selection
- friendly staff sometimes
- variety of dining options
- wheelchair accessible facilities
- free parking available
Cons
- order inaccuracies frequent
- cleanliness issues reported
- long wait times
About
Canadian chain for signature premium-blend coffee, plus light fare, pastries & breakfast sandwiches.
Features
Hours
Location
Other Donut Shops Nearby
Dunkin'
1625 S Wayne Rd, Westland, Michigan
Customers appreciate the friendly and helpful staff, which is a consistent highlight across reviews. The establishment offers great coffee and donuts that are fresh but have been noted to shrink in size over time while prices rise. Parking issues were frequently mentioned as a downside due to limited space and traffic congestion. While there are no specific mentions of dietary options or customization, the business supports several service options including dine-in and takeout.
Dunkin'
34417 Ford Rd, Westland, Michigan
The business has mixed reviews focusing on service and product quality issues. Customers appreciate the environment but criticize the lengthy preparation times and inconsistent product availability. Complaints include melted cake deliveries and burnt croissants, indicating potential operational inefficiencies.
Tim Hortons
34441 Michigan Ave, Wayne, Michigan
The establishment receives mixed feedback with some praising the cleanliness and customer service while others criticize it for inconsistent coffee quality and high prices. The fast, friendly service is a positive highlight, but long wait times and subpar food handling are significant drawbacks. Despite good accessibility features, there's dissatisfaction regarding parking and overall value.
Tim Hortons
38350 Ford Rd, Westland, Michigan
The restaurant offers a pleasant atmosphere with good service options like drive-through and dine-in, but the quality of food and customer interactions leave much to be desired. While they excel in offering quick bites and breakfast items, several customers reported disappointing experiences due to poor service and subpar food quality.
Tim Hortons
7126 N Wayne Rd, Westland, Michigan
The reviews indicate mixed experiences at this Tim Hortons location. While some customers appreciate the friendly service and tasty offerings like donuts, others have raised concerns about hygiene practices and poor customer interactions. The establishment provides various service options including dine-in and drive-through. Although there are positive remarks about the food quality, negative feedback focuses on employee behavior and inconsistent product availability.
Tim Hortons
30121 Ford Rd, Garden City, Michigan
The establishment is appreciated for its friendly staff and quick service, offering a clean environment that enhances the customer experience. However, some patrons have noted issues with inconsistent coffee quality and unclear pricing between locations. Despite these concerns, the venue provides multiple service options including dine-in, takeout, drive-through, and delivery.
Tim Hortons
41276 Ford Rd, Canton, Michigan
The establishment receives mixed feedback regarding its customer service and facility cleanliness. While some customers appreciate the attentive staff and quality coffee, others express dissatisfaction with long wait times and unclean restrooms. The business accommodates various dietary needs but struggles with in-person dining restrictions due to operational issues.
Dunkin'
41511 Ford Rd, Canton, Michigan
The establishment offers quick and friendly service with great coffee, but some customers have experienced issues with food quality and incorrect orders. Complaints include undercooked food, improperly handled drinks, and dissatisfaction with the handling of specific requests such as non-dairy options. While some reviews highlight positive experiences, others express frustration over perceived poor customer service and racial discrimination.