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Dunkin'
121 W Ogden Ave, Westmont, Illinois
Phone: +1 630-395-9698
Website: locations.dunkindonuts.com
Summary
The location is suffering from significant service issues affecting customer satisfaction. Frequent mistakes with orders and poor communication are leading to frustration among patrons. Despite offering various amenities such as free parking and a range of dining options, the quality of food items like donuts and bagels has declined due to changes in staff practices. The business offers convenient services including takeout and dine-in, but is experiencing problems related to customer service and order accuracy.
Pros
- Free parking available
- Variety of breakfast options
- Dine-in and takeout options
- Convenient coffee offerings
Cons
- Inconsistent food quality
- Poor customer service
- Frequent order mistakes
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
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Mochii Donut Yorktown
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The Donut Experiment Lombard
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The Donut Experiment is praised for its exceptional donuts, especially the chocolate glazed cinnamon and cake varieties, along with excellent coffee offerings like Vanilla frappe. The business excels in providing a delightful customer experience with fast service and a clean environment, suitable for solo dining. Although there are positive remarks about their variety of flavors and customization options, some limitations include high prices and potentially limited parking availability.
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The establishment offers great coffee and desserts but has inconsistent food quality and cleanliness issues. Service can be slow and rude, with some instances of poor packaging and incorrect orders. Despite these drawbacks, the donuts are generally praised for their taste.
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The reviews indicate significant dissatisfaction with customer service at the location, highlighting rude and unhelpful staff across multiple visits. While some customers appreciate the coffee and desserts, there are repeated complaints about incorrect orders and unsanitary conditions. The overall experience is described as disappointing, particularly in terms of drive-thru service.
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