Dunkin' logo

Dunkin'

(3.7)

19 W 63rd St, Westmont, Illinois

Dunkin' storefront

Summary

The establishment offers great coffee and desserts but has inconsistent food quality and cleanliness issues. Service can be slow and rude, with some instances of poor packaging and incorrect orders. Despite these drawbacks, the donuts are generally praised for their taste.

Pros

  • great coffee
  • tasty donuts
  • friendly late-night staff
  • fast curbside pickup

Cons

  • inconsistent food quality
  • poor cleanliness
  • slow service
  • rude staff
  • improper packaging

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible

Hours

mondayOpen 24 hours
tuesdayOpen 24 hours
wednesdayOpen 24 hours
thursdayOpen 24 hours
fridayOpen 24 hours
saturdayOpen 24 hours
sundayOpen 24 hours

Location

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7532 S Cass Ave Unit A, Darien, Illinois

The Dunkin' location receives mixed reviews, with some customers praising the fresh donuts and friendly service, while others criticize the rude staff and inconsistent food quality. The cafe offers a variety of options including coffee, breakfast, and takeout services, and is noted for its clean environment. However, concerns about high prices and limited parking are highlighted by reviewers.

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3.7

7247 Kingery Hwy, Hinsdale, Illinois

The location boasts excellent customer service and cleanliness, with a friendly atmosphere that keeps customers returning. While the curbside pickup process needs improvement in terms of efficiency, delivery options enhance convenience for those preferring to dine at home. The establishment is well-equipped with various seating arrangements and parking facilities.

Dunkin' logo

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3.8

2445 75th St, Darien, Illinois

Customers appreciate the consistent quality of coffee and friendly service at this location. The fast service is especially valued for morning routines. However, some customers have experienced issues with food freshness. Overall, the environment is welcoming with a variety of service options.

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3.5

1200 75th St, Downers Grove, Illinois

The business offers a variety of service options including drive-through and dine-in but suffers from inconsistent food quality and poor customer interactions. While they are known for their great coffee, customers have faced issues like cold egg wraps and improperly made ice coffee with rude responses from staff.

Dunkin' logo

Dunkin'

4.0

121 W Ogden Ave, Westmont, Illinois

The location is suffering from significant service issues affecting customer satisfaction. Frequent mistakes with orders and poor communication are leading to frustration among patrons. Despite offering various amenities such as free parking and a range of dining options, the quality of food items like donuts and bagels has declined due to changes in staff practices. The business offers convenient services including takeout and dine-in, but is experiencing problems related to customer service and order accuracy.

Dunkin' logo

Dunkin'

3.4

522 Ogden Ave, Downers Grove, Illinois

The reviews highlight mixed experiences at Dunkin'. While some customers appreciate the coffee and quick service, others are disappointed with customer service quality and product errors. There's a recurring theme of dissatisfaction regarding drive-thru interactions, with complaints about rudeness and mistakes in orders.

Dunkin' logo

Dunkin'

3.4

6310 Woodward Ave, Downers Grove, Illinois

The establishment receives mixed reviews focusing on poor service and rude staff interactions, which appear to be a recurring issue across multiple visits. Customers report issues with order accuracy and lack of responsiveness from the management when problems arise. Despite these service challenges, customers acknowledge the quality of some food items like coffee and desserts. The environment is noted as clean and family-friendly, yet some reviews suggest inconsistent experiences.