Summary
The store has mixed reviews with a focus on staffing and operational issues. Customers appreciate the friendly staff and in-store shopping experience but criticize poor maintenance and service at fuel stations. Recent management changes appear to have improved customer relations.
Pros
- friendly staff
- in-store shopping available
- wheelchair accessible entrance
- LGBTQ+ friendly environment
Cons
- poor restroom maintenance
- slow fuel pumps
About
Convenience-store chain with grab-&-go food, packaged snacks & drinks, plus gasoline.
Features
Hours
Location
Other Donut Shops Nearby
Dunkin'
19 W 63rd St, Westmont, Illinois
The establishment offers great coffee and desserts but has inconsistent food quality and cleanliness issues. Service can be slow and rude, with some instances of poor packaging and incorrect orders. Despite these drawbacks, the donuts are generally praised for their taste.
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7532 S Cass Ave Unit A, Darien, Illinois
The Dunkin' location receives mixed reviews, with some customers praising the fresh donuts and friendly service, while others criticize the rude staff and inconsistent food quality. The cafe offers a variety of options including coffee, breakfast, and takeout services, and is noted for its clean environment. However, concerns about high prices and limited parking are highlighted by reviewers.
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Customers appreciate the consistent quality of coffee and friendly service at this location. The fast service is especially valued for morning routines. However, some customers have experienced issues with food freshness. Overall, the environment is welcoming with a variety of service options.
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1200 75th St, Downers Grove, Illinois
The business offers a variety of service options including drive-through and dine-in but suffers from inconsistent food quality and poor customer interactions. While they are known for their great coffee, customers have faced issues like cold egg wraps and improperly made ice coffee with rude responses from staff.
Dunkin'
7247 Kingery Hwy, Hinsdale, Illinois
The location boasts excellent customer service and cleanliness, with a friendly atmosphere that keeps customers returning. While the curbside pickup process needs improvement in terms of efficiency, delivery options enhance convenience for those preferring to dine at home. The establishment is well-equipped with various seating arrangements and parking facilities.
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121 W Ogden Ave, Westmont, Illinois
The location is suffering from significant service issues affecting customer satisfaction. Frequent mistakes with orders and poor communication are leading to frustration among patrons. Despite offering various amenities such as free parking and a range of dining options, the quality of food items like donuts and bagels has declined due to changes in staff practices. The business offers convenient services including takeout and dine-in, but is experiencing problems related to customer service and order accuracy.
Dunkin'
6310 Woodward Ave, Downers Grove, Illinois
The establishment receives mixed reviews focusing on poor service and rude staff interactions, which appear to be a recurring issue across multiple visits. Customers report issues with order accuracy and lack of responsiveness from the management when problems arise. Despite these service challenges, customers acknowledge the quality of some food items like coffee and desserts. The environment is noted as clean and family-friendly, yet some reviews suggest inconsistent experiences.
Dunkin'
522 Ogden Ave, Downers Grove, Illinois
The reviews highlight mixed experiences at Dunkin'. While some customers appreciate the coffee and quick service, others are disappointed with customer service quality and product errors. There's a recurring theme of dissatisfaction regarding drive-thru interactions, with complaints about rudeness and mistakes in orders.