Dunkin' storefront

Summary

The Dunkin' Donuts location reviewed has a generally positive reputation for its friendly and cool staff, clean environment, and consistent service quality. However, there are some concerns about order accuracy and customer service issues with new management changes. The atmosphere is casual, and it offers various services including dine-in and takeout options.

Pros

  • friendly and cool staff
  • clean environment
  • consistent service quality
  • wide variety of offerings
  • good ambiance

Cons

  • inaccurate orders
  • poor customer service under new management

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Parking
Wheelchair Accessible
Chain Location

Hours

monday7AM-2PM
tuesday7AM-2PM
wednesday8AM-2PM
thursday7AM-2PM
friday7AM-2PM
saturdayOpen 24 hours
sundayClosed

Location

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3.5

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The business receives mixed reviews, with some customers praising the quality of coffee and donuts, while others criticize poor customer service and inconsistent coupon acceptance. There are positive mentions about fast drive-through services and a friendly staff on certain occasions, but some complaints involve rudeness and cold food. Overall, there's room for improvement in managing employee behavior and maintaining consistent service standards.