Summary

The reviewed Dunkin' Donuts location has mixed feedback from customers. While some praised the service and offerings of a particular employee, others experienced significant issues such as incorrect orders, unprofessional behavior at the drive-through, and concerns about food safety standards. The coffee was frequently criticized for its poor taste, and there were consistent complaints regarding order accuracy and customer service.

Pros

  • excellent breakfast options
  • friendly staff member noted
  • varied menu offerings

Cons

  • incorrect orders received
  • unprofessional drive-through behavior
  • poor coffee quality

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Vegan Options
Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location
Early Morning Hours

Hours

monday5AM-8PM
tuesday5AM-8PM
wednesday5AM-8PM
thursday5AM-8PM
friday5AM-8PM
saturday5AM-8PM
sunday5:30AM-8PM

Location

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Dunkin' logo

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1.6

1740 Airport Blvd, Wilmington, North Carolina

The business receives mixed reviews with praise for friendly staff and efficient service during busy times, but criticism arises from inconsistent product availability and poor handling of holiday staffing. Some customers express dissatisfaction due to long waits and unmet expectations regarding opening hours. While the location is noted for its great coffee and breakfast offerings, there are issues related to part-time employee reliance and lack of dine-in options.

Dunkin' logo

Dunkin'

4.0

4511 Oleander Dr, Wilmington, North Carolina

The reviews indicate a significant issue with staff attitude and service quality at the location. Customers have experienced rude behavior from employees and poor management interaction, leading to dissatisfaction. Despite having a variety of services and amenities like outdoor seating and good coffee, the negative experiences overshadow these positives.

Dunkin' logo

Dunkin'

3.2

1127 Military Cutoff Rd Ste A-1, Wilmington, North Carolina

Dunkin' Donuts has received mixed feedback from customers regarding their service and product offerings. While some patrons appreciated the fast, friendly service and quality of food items like maple donuts, others faced issues with incorrect orders and unhelpful staff attitudes. The location's accessibility is well-regarded, but its convenience was questioned due to inconsistent operational hours.

Dunkin' logo

Dunkin'

3.5

2304 N College Rd, Wilmington, North Carolina

The business receives mixed reviews, with some customers praising the quality of coffee and donuts, while others criticize poor customer service and inconsistent coupon acceptance. There are positive mentions about fast drive-through services and a friendly staff on certain occasions, but some complaints involve rudeness and cold food. Overall, there's room for improvement in managing employee behavior and maintaining consistent service standards.

The Donut Inn - Military Cutoff logo

The Donut Inn - Military Cutoff

4.5

1427 Military Cutoff Rd, Wilmington, North Carolina

Donut Inn is praised for its delicious donuts, friendly service, and clean environment. Customers appreciate the variety of flavors and quality offerings, with standout items like chocolate cake donuts and apple fritters receiving high praise. The staff's attentiveness and helpfulness are frequently highlighted, enhancing the overall customer experience. While the atmosphere can be less inviting at times due to other patrons' activities, the welcoming nature of the employees compensates for this.

Krispy Kreme logo

Krispy Kreme

4.1

2822 College Rd, Wilmington, North Carolina

The reviews for the bakery indicate a mix of positive and negative experiences. Customers appreciate the freshness and quality of donuts, especially when the hot light is on, and praise friendly service. However, issues such as pricing confusion and occasional unavailability of certain flavors detract from the experience. The business offers various service options, including dine-in and takeout, and features a family-friendly atmosphere.

Dunkin' logo

Dunkin'

4.0

101 N 3rd St, Wilmington, North Carolina

The Dunkin' Donuts location reviewed has a generally positive reputation for its friendly and cool staff, clean environment, and consistent service quality. However, there are some concerns about order accuracy and customer service issues with new management changes. The atmosphere is casual, and it offers various services including dine-in and takeout options.

Wake N Bake Donuts - Wilmington logo

Wake N Bake Donuts - Wilmington

4.5

114 Princess St, Wilmington, North Carolina

Wake N Bake Donuts offers a delightful selection of donuts with unique and flavorful fillings that have garnered positive feedback from customers. The service is noted for its friendliness and efficiency, enhancing the overall experience. While the donut quality is praised, some suggest improvements in dough texture. Despite high prices, patrons appreciate the variety and creativity in offerings.