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Summary
The establishment offers a mixed experience with both positive and negative aspects noted by patrons. Positive feedback highlights the welcoming service and quality of coffee, while criticism revolves around poor food preparation, inconsistent product quality, and health code concerns. The business provides various service options and is well-equipped for different dining preferences.
Pros
- welcoming service
- fresh hot coffee
- variety of service options
- family-friendly atmosphere
- accessible facilities
Cons
- poor food quality
- inconsistent product preparation
- long wait times
- health code concerns
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Dunkin'
926 Western Ave, Manchester, Maine
The business offers fast service and a friendly atmosphere with a diverse menu including breakfast options. However, there are occasional issues with order accuracy and customer service responsiveness. The environment is family-friendly with convenient parking and accessibility features.
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Aroma Joe's Coffee
205 Western Ave, Augusta, Maine
The establishment offers great coffee and attentive service but faces issues with inconsistent drink quality and unprofessional employee conduct. The location poses challenges due to a one-way street, potentially increasing wait times despite the availability of various service options like delivery and dine-in. Accessibility is well-handled, ensuring comfort for all visitors.
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Dunkin'
5 Gaywalk St, Augusta, Maine
The business offers high-quality coffee and comfort food with a friendly atmosphere for various groups including families and college students. Despite the positive aspects such as fast service and a clean environment, some customers have reported issues like rude staff and incorrect orders. The location is accessible and provides multiple dining options.
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Dunkin'
201 Civic Center In Walmart, Augusta, Maine
The Dunkin' location experiences mixed customer feedback. While some customers appreciate the excellent coffee and friendly service from specific employees like Tiffany, others have faced significant issues with long wait times both inside and at the drive-thru. Problems include incorrect orders, unresponsive staff, and mechanical failures such as a non-functional card reader. Additionally, there are complaints about poor in-store atmosphere and employee interactions.
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Dunkin'
22 Western Ave, Augusta, Maine
This Dunkin' Donuts location offers a variety of coffee and food options with both on-site dining and drive-thru services. The service quality is inconsistent, with reports ranging from friendly staff to unprofessional behavior and poor customer treatment. While it provides amenities like Wi-Fi and ample parking, there are concerns about the attitude of employees and long wait times.
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Dunkin'
691 Maine Ave, Farmingdale, Maine
The location is appreciated for its friendly service and comfortable seating options that make it ideal for solo dining and working on laptops. However, the main drawbacks are long wait times due to staffing issues and inconsistent food quality. The business offers a variety of services such as takeout, delivery, and drive-through, along with vegetarian menu items.
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Dunkin'
670 Civic Center Dr, Augusta, Maine
The business offers a variety of services including curbside pickup and drive-through with great coffee highlights. It's popular for breakfast and solo dining, providing a casual atmosphere suitable for working on laptops. Reviews highlight friendly service but also note significant wait times and occasional staffing issues, particularly during busy mornings.
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Dunkin'
56 Bangor St, Augusta, Maine
The reviews of this Dunkin' Donuts location are mixed, with some customers experiencing poor service and product quality issues while others have had positive experiences at different locations. Common complaints include incorrect orders, hard food items, and slow service. However, there are mentions of friendly staff and good management in specific instances.