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Summary
The business has received mixed reviews regarding the quality and service of their donuts. Some customers praised the delicious donuts and friendly staff, while others criticized hygiene issues and unmet expectations about product availability. The establishment offers various services including dine-in and takeout options.
Pros
- delicious glazed donuts
- friendly staff
- clean store environment
- offers variety of donuts
- family-friendly atmosphere
Cons
- occasional unmet product availability
- some hygiene concerns
About
Longtime chain serving a variety of donut flavors & shapes, plus coffee & frozen drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Dunkin'
2890 Richmond Service Rd, Lexington, Kentucky
The business offers a variety of services including curbside pickup and delivery, with drive-through being the primary mode of service due to ongoing construction. Customers appreciate the friendly staff and quality coffee options like the Lava Cake Latte. However, there are notable issues with order fulfillment and limited availability of items during visits. The location is not suitable for dine-in experiences currently.
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Thorntons
2300 Woodhill Dr, Lexington, Kentucky
The business experiences mixed reviews regarding customer service and management. While some staff members are praised for their friendliness and courtesy, there are concerns about rude behavior from a specific manager and uncomfortable interactions with another employee. The establishment is wheelchair accessible and offers a clean environment. It seems to have a loyal clientele that appreciates the friendly staff, although certain negative experiences stand out.
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Sweet Creations Bakery
2312 Palumbo Dr Ste 110, Lexington, Kentucky
Sweet Creations garners mixed reviews with some customers praising the quality and customer service while others express dissatisfaction over issues like high prices and poor communication. The bakery is appreciated for its custom cake capabilities and delicious offerings, although concerns about price justification and order pickup persist.
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Thorntons
1120 Winchester Rd, Lexington, Kentucky
Thornton's receives mixed reviews from customers. Many appreciate the friendly staff and quality products like great coffee and prepared foods. However, there are significant complaints about poor customer service experiences and issues with card payments leading to financial confusion.
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Spalding's Bakery
760 Winchester Rd, Lexington, Kentucky
The donuts at this bakery are consistently praised for their exceptional taste and quality, with particular favorites being the glazed and chocolate varieties. Customers enjoy the fast service and recommend visiting early to avoid missing out due to quick sell-out times. While staff friendliness is not highlighted as a strength, the overall experience is positive. The bakery supports various service options like takeout and delivery but lacks dine-in facilities. It's noted for being women-owned and offers a clean, casual atmosphere with free parking.
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Thorntons
2291 Elkhorn Rd, Lexington, Kentucky
The establishment is appreciated for its friendly staff and welcoming atmosphere, making it a popular choice among local customers. However, there are issues with restroom cleanliness and customer service attitudes that detract from the overall experience. The payment process outside seems inconvenient for some patrons.
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Parlor Doughnuts
630 Euclid Ave Suite 150, Lexington, Kentucky
Parlor Doughnuts offers a delightful array of gourmet doughnuts and breakfast items with a cozy, casual atmosphere. Customers appreciate the variety, including vegan and gluten-free options, while praising their inviting environment and friendly service. However, there are concerns about occasional long wait times for orders and parking limitations. The establishment provides in-store pickup, takeout, and dine-in services, all within a wheelchair-accessible setting.
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Thorntons
441 Redding Rd, Lexington, Kentucky
The business has a welcoming environment with friendly and helpful staff, despite occasional challenges such as insufficient staffing during peak hours, which leads to longer wait times. Additionally, there have been instances of employee behavior that could be perceived as unprofessional. The location is equipped with multiple amenities including a parking lot and wheelchair accessibility features.