The Donut Inn - Porters Neck logo

The Donut Inn - Porters Neck

(4.2)

208 Porters Neck Rd, Wilmington, North Carolina

The Donut Inn - Porters Neck storefront

Summary

The business offers a delightful array of pastries and coffee with friendly service contributing to its charm. While some customers praise the quality and taste of items like donuts and lattes, others have noted inconsistencies in product availability and customer interactions. Parking and pricing could be areas for improvement.

Pros

  • delicious pastries
  • friendly staff
  • great coffee
  • diverse menu

Cons

  • product inconsistency
  • rude service encounter
  • limited parking options

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Parking
Wheelchair Accessible

Hours

mondayClosed
tuesday6:30AM-3PM
wednesday6:30AM-3PM
thursday6:30AM-3PM
friday6:30AM-3PM
saturday6:30AM-3PM
sunday6:30AM-3PM

Location

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3.2

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The Donut Inn - Military Cutoff logo

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4.5

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Donut Inn is praised for its delicious donuts, friendly service, and clean environment. Customers appreciate the variety of flavors and quality offerings, with standout items like chocolate cake donuts and apple fritters receiving high praise. The staff's attentiveness and helpfulness are frequently highlighted, enhancing the overall customer experience. While the atmosphere can be less inviting at times due to other patrons' activities, the welcoming nature of the employees compensates for this.

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3.7

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The reviewed Dunkin' Donuts location has mixed feedback from customers. While some praised the service and offerings of a particular employee, others experienced significant issues such as incorrect orders, unprofessional behavior at the drive-through, and concerns about food safety standards. The coffee was frequently criticized for its poor taste, and there were consistent complaints regarding order accuracy and customer service.

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3.3

15441 US-17 Suite 101, Hampstead, North Carolina

The establishment features a mix of commendable service and concerning employee interactions. Customers appreciate the fast and friendly service at times but report inconsistency in customer interaction. While some staff members are praised for their friendliness and efficiency, others have been noted for poor attitude and lack of courtesy. Operational aspects like online ordering could be improved to enhance the customer experience.

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1.6

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4.0

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The reviews indicate a significant issue with staff attitude and service quality at the location. Customers have experienced rude behavior from employees and poor management interaction, leading to dissatisfaction. Despite having a variety of services and amenities like outdoor seating and good coffee, the negative experiences overshadow these positives.