Thorntons logo

Thorntons

(3.6)

1335 S Hurstbourne Pkwy, Louisville, Kentucky

Thorntons storefront

Summary

The business is praised for its friendly staff and cleanliness, especially notable during early morning hours with expert service until noon. However, customers have expressed dissatisfaction regarding high prices at the gas station and rude behavior from the Saturday afternoon crew.

Pros

  • friendly and smiling staff
  • clean deli area
  • fresh bakery items
  • convenient location
  • expert food service

Cons

  • high gas prices
  • rude Saturday crew

About

Convenience-store chain with grab-&-go food, packaged snacks & drinks, plus gasoline.

Features

Coffee Available
Breakfast Items
Takeout
Dine-in
Parking
Wheelchair Accessible
Early Morning Hours

Hours

mondayOpen 24 hours
tuesdayOpen 24 hours
wednesdayOpen 24 hours
thursdayOpen 24 hours
fridayOpen 24 hours
saturdayOpen 24 hours
sundayOpen 24 hours

Location

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Thorntons logo

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The Thornton's location has a positive reputation for its clean environment and excellent customer service, particularly noted for its bakery offerings and helpful staff. However, issues with operational inefficiencies such as non-functional gas pump receipts have been recurrently highlighted by customers. The self-checkout system seems to be problematic due to missing barcodes and other operational limitations during late hours.

Thorntons logo

Thorntons

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7515 Shelbyville Rd, Louisville, Kentucky

Thornton's locations offer a variety of amenities and friendly service that appeals to regular customers. Known for its extensive selection of frozen drinks, clean environment, and reliable staff, Thornton's caters well to those seeking quick visits during off-hours. However, some patrons have encountered issues with customer service responsiveness regarding cleanliness.

Thorntons logo

Thorntons

4.0

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Thorntons offers a generally positive experience with notable customer service and cleanliness issues in specific areas. While staff interactions are often praised for friendliness and attentiveness, there are recurring complaints about bathroom conditions and maintenance. Some customers appreciate the helpfulness of the staff during emergencies, while others express dissatisfaction with environmental upkeep. Despite these mixed reviews, Thorntons provides a welcoming atmosphere with various services.

King Donuts logo

King Donuts

4.8

608 Lyndon Ln, Louisville, Kentucky

The donut shop is praised for its exceptional quality and variety of donuts, offering fresh and flavorful options like apple fritters and custard donuts. Customers appreciate the friendly service, quick visits, and the availability of breakfast sandwiches, croissants, and great coffee. The environment is casual, with accessible parking and restrooms. Some customers mention high prices as a downside.

Dunkin' logo

Dunkin'

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The Dunkin' location receives mixed feedback from customers. While some praise the quality of donuts and coffee, others criticize poor service and errors in order handling. A few customers reported rude staff and incorrect charges, while some appreciated the friendly interactions and fresh offerings.

Jeff's Donuts logo

Jeff's Donuts

4.4

6401 New Dutchmans Pkwy, Louisville, Kentucky

The donut shop offers a variety of delicious and homemade-style pastries that are highly appreciated by customers for their quality and taste. While the service is friendly and accommodating to custom orders, some patrons find the prices quite high compared to other options. The establishment provides multiple service methods including delivery and in-store pickup.