Summary
Thornton's locations offer a variety of amenities and friendly service that appeals to regular customers. Known for its extensive selection of frozen drinks, clean environment, and reliable staff, Thornton's caters well to those seeking quick visits during off-hours. However, some patrons have encountered issues with customer service responsiveness regarding cleanliness.
Pros
- friendly staff
- variety of frozen drinks
- clean bathrooms
- extensive soda selection
- loyal customer relationships
Cons
- slow response to complaints
- inconsistent customer interactions
About
Convenience-store chain with grab-&-go food, packaged snacks & drinks, plus gasoline.
Features
Hours
Location
Other Donut Shops Nearby
King Donuts
608 Lyndon Ln, Louisville, Kentucky
The donut shop is praised for its exceptional quality and variety of donuts, offering fresh and flavorful options like apple fritters and custard donuts. Customers appreciate the friendly service, quick visits, and the availability of breakfast sandwiches, croissants, and great coffee. The environment is casual, with accessible parking and restrooms. Some customers mention high prices as a downside.
Thorntons
605 Lyndon Ln, Louisville, Kentucky
Thorntons offers a generally positive experience with notable customer service and cleanliness issues in specific areas. While staff interactions are often praised for friendliness and attentiveness, there are recurring complaints about bathroom conditions and maintenance. Some customers appreciate the helpfulness of the staff during emergencies, while others express dissatisfaction with environmental upkeep. Despite these mixed reviews, Thorntons provides a welcoming atmosphere with various services.
North Lime Coffee & Donuts
1301 Herr Ln # 110, Louisville, Kentucky
The coffee shop offers a variety of beverages and donuts with some vegan options daily. While it provides excellent service from knowledgeable staff in a clean environment, there are concerns about poor customer service experiences and inconsistent quality in drinks. The spacious seating and family-friendly atmosphere add to its appeal.
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The donut shop offers a variety of delicious and homemade-style pastries that are highly appreciated by customers for their quality and taste. While the service is friendly and accommodating to custom orders, some patrons find the prices quite high compared to other options. The establishment provides multiple service methods including delivery and in-store pickup.
Thorntons
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The business receives mixed reviews, with criticisms mainly focused on poor management and customer service issues. The car wash service is also frequently mentioned negatively due to its ineffectiveness. However, the store environment and accessibility are noted positively.
Thorntons
3726 Taylorsville Rd, Louisville, Kentucky
The business offers a welcoming environment with friendly and dedicated staff who go above and beyond for customers. Despite some inconsistencies with advertised prices, the overall experience is positive due to excellent customer service. The location features several conveniences such as free parking and accessibility options.
Thorntons
1335 S Hurstbourne Pkwy, Louisville, Kentucky
The business is praised for its friendly staff and cleanliness, especially notable during early morning hours with expert service until noon. However, customers have expressed dissatisfaction regarding high prices at the gas station and rude behavior from the Saturday afternoon crew.
Jeff's Donuts
1985 S Hurstbourne Pkwy, Louisville, Kentucky
The donut shop has a mixed reputation based on customer feedback. While some praise the quality and taste of their products, particularly the maple and long john donuts, others have encountered issues with freshness and hygiene. Service experiences vary significantly, ranging from friendly to rude encounters. The high prices are noted by some customers as a drawback. Despite these concerns, the shop offers various service options including coffee, breakfast items, and multiple dining formats.