Thorntons logo

Thorntons

(4.1)

13302 W Hwy 42, Prospect, Kentucky

Thorntons storefront

Summary

The business is appreciated for its friendly service and quality food items like donuts and snacks. However, there are concerns about staffing levels affecting service speed and consistency. The store offers a variety of prepared foods and has a 24-hour operation schedule. It provides an inclusive environment with accessibility features such as wheelchair-friendly entrances.

Pros

  • friendly staff
  • quality food items
  • wide selection snacks
  • inclusive environment
  • 24-hour operation

Cons

  • staffing issues
  • slow service

About

Convenience-store chain with grab-&-go food, packaged snacks & drinks, plus gasoline.

Features

Coffee Available
Breakfast Items
Takeout
Dine-in
Parking
Wheelchair Accessible
Open 24/7

Hours

mondayOpen 24 hours
tuesdayOpen 24 hours
wednesdayOpen 24 hours
thursdayOpen 24 hours
fridayOpen 24 hours
saturdayOpen 24 hours
sundayOpen 24 hours

Location

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Thorntons logo

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Jeff's Donuts logo

Jeff's Donuts

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Thorntons logo

Thorntons

2.6

10320 Westport Rd, Louisville, Kentucky

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Parlor Doughnuts logo

Parlor Doughnuts

4.4

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Parlor Doughnuts offers a variety of delicious doughnuts and breakfast tacos with options for gluten-free, vegan, and keto diets. The service is noted for being friendly and efficient, though some customers have reported issues with delivery through third-party apps. Pricing for drinks and certain items can be perceived as high by some patrons.

Thorntons logo

Thorntons

3.1

9400 Westport Rd, Louisville, Kentucky

The business appears to have mixed reviews with some customers noting positive aspects such as friendly service and a clean environment, while others report negative experiences related to inconsistent hours, refusal of service without clear justification, loud noise at night, and poor customer service. Some customers reported issues regarding ticket validation and unnecessary charges which led them to seek alternatives or file complaints.

Thorntons logo

Thorntons

3.4

4900 Brownsboro Rd, Louisville, Kentucky

The business receives mixed reviews, with criticisms mainly focused on poor management and customer service issues. The car wash service is also frequently mentioned negatively due to its ineffectiveness. However, the store environment and accessibility are noted positively.