
Summary
Tim Hortons receives mixed reviews highlighting inconsistency in order accuracy and customer service issues while appreciating its coffee quality. The presence of rude employees and long wait times were frequently noted, contrasting with the positives like fast service at times and a clean environment.
Pros
- good hazelnut latte
- fast drive-thru service
- friendly barista
- clean environment
Cons
- wrong orders frequently
- rude employees
- long wait times
About
Canadian chain for signature premium-blend coffee, plus light fare, pastries & breakfast sandwiches.
Features
Hours
Location
Other Donut Shops Nearby

Tim Hortons
1474 Seneca St, Buffalo, New York
The business offers a mix of positive and negative experiences across different service areas. Customers appreciate the friendly staff and quality coffee on good days but have raised concerns about inconsistent food quality and customer service issues. While some find the dining experience satisfactory, others report poor treatment and burnt or incorrect orders.

Paula's Donuts
872 Seneca St, Buffalo, New York
Paula's donut shop offers a variety of delicious and unique donuts with fast and friendly service. Customers appreciate the clean environment and seating options both inside and outside. While some items like the dirt donut stand out, service can vary in quality. The shop provides numerous accessibility features and is family-friendly.

Tim Hortons
1989 Seneca St, Buffalo, New York
This Tim Hortons location is praised for its excellent coffee and friendly service, with a cozy atmosphere that makes it a favorite among regulars. Customers appreciate the personalized service and meal deals available. However, some issues with order accuracy and donut packaging have been noted.

Tim Hortons
647 Bailey Ave, Buffalo, New York
The business offers a range of service options and amenities including delivery, drive-through, takeout, dine-in, and has various dining and coffee offerings. While it is popular for breakfast and lunch and provides comfort food along with great coffee and tea selection, there are notable issues with employee motivation and inventory management that affect customer satisfaction.

Tim Hortons
726 Exchange St, Buffalo, New York
The Tim Hortons location receives mixed feedback with notable complaints about a specific employee's rudeness and lack of customer service skills. Despite this issue, patrons appreciate the quality of food and beverages offered, along with the cleanliness of the environment.

Tim Hortons
Inside Mercy Hospital, 565 Abbott Rd, Buffalo, New York
The establishment receives criticism for poor customer service and unclean facilities, alongside some positive mentions of its offerings. Many customers report rude interactions with staff, which significantly impacts their experience. There are concerns about cleanliness, particularly in restrooms, adding to the negative perception. Despite these issues, there is acknowledgment of certain menu items being satisfactory.

Tim Hortons
360 Choate Ave, Buffalo, New York
The business offers a casual atmosphere with great coffee and tea selection, appealing to tourists and families. It provides a variety of dining options throughout the day, including breakfast, brunch, lunch, dinner, and dessert. While accessibility is noted for wheelchair-friendly facilities, service inconsistencies such as rushed interactions and mistakes have been reported. Additionally, there are concerns about occasionally burnt coffee and unavailability of standard items.

Tim Hortons
2200 South Park Ave, Buffalo, New York
The establishment is noted for having poor service and inconsistency, especially concerning food quality and order accuracy. Multiple customers have expressed dissatisfaction with their experiences in the drive-thru, citing rude staff and a lack of attention to detail. Despite being open for breakfast and offering coffee, it seems that the experience does not meet customer expectations.