
Summary
The Tim Hortons location receives mixed feedback with notable complaints about a specific employee's rudeness and lack of customer service skills. Despite this issue, patrons appreciate the quality of food and beverages offered, along with the cleanliness of the environment.
Pros
- great coffee
- wide tea selection
- clean environment
- fast friendly service
- good breakfast options
Cons
- rude employee behavior
- limited parking
- high prices
About
Canadian chain for signature premium-blend coffee, plus light fare, pastries & breakfast sandwiches.
Features
Hours
Location
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The service at this location is notably slow and inefficient, leading to customer dissatisfaction. While the staff appears friendly, their inability to coordinate effectively contributes to a negative experience. The drive-through service often results in delays, with customers frequently missing out on parts of their orders unless they ask for them multiple times. Additionally, there are operational issues such as locked doors during business hours and confusing order procedures at the drive-thru.

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Tim Hortons receives mixed reviews highlighting inconsistency in order accuracy and customer service issues while appreciating its coffee quality. The presence of rude employees and long wait times were frequently noted, contrasting with the positives like fast service at times and a clean environment.

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The business offers a mix of positive and negative experiences across different service areas. Customers appreciate the friendly staff and quality coffee on good days but have raised concerns about inconsistent food quality and customer service issues. While some find the dining experience satisfactory, others report poor treatment and burnt or incorrect orders.

Tim Hortons
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The business offers a range of services and products with some positive feedback regarding coffee quality and fast service. However, there are significant issues with staff behavior and operational communication, notably incorrect hours on Google and rude customer interactions. Accessibility is well-handled with several features in place.

Tim Hortons
1 Scott St, Buffalo, New York
The business offers a variety of services including dine-in and takeout options with an emphasis on coffee and comfort food. However, several reviews highlight issues such as poor customer service, unclean environments, and operational inefficiencies during closing hours. Customers have experienced rudeness from staff and confusion regarding order fulfillment, especially with mobile orders.

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