Tim Hortons logo

Tim Hortons

(3.8)

12962 Old U.S. 27, DeWitt, Michigan

Tim Hortons storefront

Summary

The establishment offers great coffee and a friendly staff but has faced issues with food quality recently. Customers have reported inconsistent service with the rewards system and food preparation. Despite these problems, some patrons still appreciate the quick service at the drive-through.

Pros

  • great coffee
  • friendly staff
  • fast drive-through
  • vegetarian options
  • free parking

Cons

  • inconsistent rewards service
  • food not hot or correct
  • poor coffee replacement quality

About

Canadian chain for signature premium-blend coffee, plus light fare, pastries & breakfast sandwiches.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Drive-thru
Parking
Wheelchair Accessible
Early Morning Hours

Hours

monday5AM-5PM
tuesday5AM-5PM
wednesday5AM-5PM
thursday5AM-5PM
friday5AM-5PM
saturday5AM-5PM
sunday5AM-5PM

Location

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