Tim Hortons logo

Tim Hortons

(3.9)

6393 Robinson Rd, Lockport, New York

Tim Hortons storefront

Summary

The business offers a variety of services including delivery, takeout, and dine-in options with highlights like great coffee and desserts. While some customers appreciate the food quality and environment, others have noted poor service and inconsistencies in order fulfillment. Accessibility is well addressed for wheelchair users.

Pros

  • great coffee
  • good dessert selection
  • casual atmosphere
  • offers breakfast options
  • quick service

Cons

  • inconsistent food quality
  • rude staff interactions
  • slow service during busy times

About

Canadian chain for signature premium-blend coffee, plus light fare, pastries & breakfast sandwiches.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location

Hours

monday5AM-10PM
tuesday5AM-10PM
wednesday5AM-10PM
thursday5AM-10PM
friday5AM-10PM
saturday5AM-10PM
sunday5AM-10PM

Location

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4.0

5816 S Transit Rd, Lockport, New York

The business offers a mix of experiences with generally positive feedback on service and coffee quality. However, there are notable inconsistencies in service speed, particularly during busy times. The establishment is praised for its friendly staff and quick drive-thru service. On the downside, some customers experienced long wait times and lapses in order accuracy. While the business offers a range of dining options and amenities such as free parking and wheelchair accessibility, it lacks vegan, gluten-free, or dairy-free options.

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The establishment offers a range of service options and amenities but has received negative feedback on employee attitudes and order accuracy. Customers appreciate the coffee quality and breakfast offerings but criticize high prices and frequent mistakes in orders.

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3.9

7084 Chestnut Ridge Rd, Lockport, New York

The business offers great coffee and tea with efficient delivery and drive-through services. Customers appreciate the improved quality and service but have noted issues such as rude staff behavior and inconsistent food preparation. While parking is available, there are concerns about high prices and stock availability.

Tim Hortons logo

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3.3

6470 Campbell Blvd, Lockport, New York

The business offers a mix of good food and coffee with several service options including drive-through and takeout. However, customers frequently report slow service, especially during peak times, and poor customer interactions at the drive-thru. While prices are noted as high, there are numerous accessibility features available.

Tim Hortons logo

Tim Hortons

4.0

3984 Lockport Olcott Rd, Lockport, New York

The Tim Hortons location receives mixed feedback from customers. While some praise the customer service and product offerings like coffee and desserts, others express dissatisfaction with order accuracy, drive-through wait times, and perceived value for money regarding extras such as cream cheese on bagels.

Tim Hortons logo

Tim Hortons

4.1

9590 Transit Rd, East Amherst, New York

Customers generally appreciate the quality of coffee and sandwiches at this Tim Hortons location. Positive remarks include friendly service and cozy atmosphere. However, there are complaints about inconsistent food preparation and high prices. The service options are versatile with dine-in, takeout, drive-through, and delivery available.

Dunkin' logo

Dunkin'

3.7

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The establishment offers a variety of services including coffee and comfort food with inconsistent quality reported in recent reviews. Customers appreciate the fast service and cleanliness but express dissatisfaction with product quality and customer service at times.

Dunkin' logo

Dunkin'

3.6

3821 Lockport Rd, Sanborn, New York

Dunking Donut receives mixed feedback regarding service and food quality. Some customers appreciate the friendly staff and generous gestures like receiving free donuts. However, others criticize poor customer interaction and understaffed service at the drive-through, leading to significant wait times and order mistakes. The environment is generally clean, but there are occasional complaints about rude employees. The store offers a variety of dining options including coffee and breakfast items, with accessibility features such as wheelchair-friendly facilities.