Tim Hortons logo

Tim Hortons

(3.6)

432 Lincoln Lake Ave SE, Lowell, Michigan

Tim Hortons storefront

Summary

The coffee shop offers excellent and authentic coffee with a friendly staff consistently praised for their pleasant demeanor. However, service can be slow for non-doughnut orders, and there are issues with inconsistent quality in some food items like Timbits. The establishment experiences frequent stock shortages on popular items such as apple fritters. Additionally, concerns have been raised about pricing transparency and customer treatment during transactions.

Pros

  • excellent coffee
  • friendly staff
  • good timbits
  • varied seating options

Cons

  • slow non-doughnut service
  • inconsistent food quality
  • stock shortages

About

Canadian chain for signature premium-blend coffee, plus light fare, pastries & breakfast sandwiches.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible

Hours

monday6AM-6PM
tuesday6AM-6PM
wednesday6AM-6PM
thursday6AM-6PM
friday6AM-6PM
saturday8AM-6PM
sunday8AM-6PM

Location

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Krispy Kreme logo

Krispy Kreme

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Bro's Doughs - Knapp

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Sprinkles Donut Shop logo

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Bro's Doughs Fuller logo

Bro's Doughs Fuller

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Customers rave about the quality and flavor of freshly made donuts, highlighting their unique toppings and the exceptional service at this bakery. The donuts are a hit among all who try them, with many recommending it as a must-visit spot for dessert lovers. While parking can be challenging due to its location, patrons appreciate the fast, friendly service, and clean environment.

Tim Hortons logo

Tim Hortons

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4417 Kalamazoo Ave SE, Kentwood, Michigan

The drive-thru service at this location has received consistent complaints about order accuracy and customer service quality. Staff members have been noted to be both helpful and unhelpful in different interactions, indicating inconsistency in training. Despite these issues, the coffee is highly praised for its quality. The establishment offers a variety of dining options including breakfast, lunch, and vegetarian choices, catering well to diverse needs with accessibility features that include wheelchair-friendly facilities.

Tim Hortons logo

Tim Hortons

4.0

3773 Plainfield Ave NE, Grand Rapids, Michigan

The business provides fast and friendly service with a clean environment, known for its great coffee and desserts. However, it faces challenges such as drive-thru only operations since March 2020, leading to crowded lines and order mishaps. Customers have noted issues with watered-down coffee and incorrect sandwich orders, indicating room for improvement in operational efficiency.