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Summary
The business provides a mixed experience with some positive aspects and notable issues. Customers appreciate the fast service and quality of donuts but express dissatisfaction with order accuracy, customer service attitude, and food preparation errors. The establishment offers convenient online ordering and delivery services.
Pros
- fast drive-thru service
- consistent food quality
- good coffee selection
- vegetarian options available
Cons
- poor order accuracy
- rude customer interactions
- food preparation errors
About
Canadian chain for signature premium-blend coffee, plus light fare, pastries & breakfast sandwiches.
Features
Hours
Location
Other Donut Shops Nearby
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Jolly Pirate Donuts
175 S 30th St, Newark, Ohio
Jolly Pirate Donuts is praised for its delicious donuts and friendly service, with many reviewers recommending specific flavors like the maple stick and chocolate sprinkles. The business offers a welcoming environment for solo diners and provides various service options including dine-in, takeout, and delivery. However, some customers have reported issues with the presentation of their orders.
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Dunkin'
668 Hebron Rd, Heath, Ohio
The business offers a mix of positive and negative experiences. Customers appreciate the clean environment and fast service but are frustrated with limited parking and inconsistencies in order fulfillment. The drive-thru is noted for its design flaws impacting customer flow. Despite these issues, there are some standout menu items like hash browns.
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Tim Hortons
875 Hebron Rd, Heath, Ohio
The coffee shop has mixed reviews regarding service and product quality. Some customers appreciate the fast, friendly service and cozy atmosphere, while others criticize inconsistent coffee quality and poor drive-thru experiences. Despite these issues, the environment is noted for being clean and comfortable.
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Dunkin'
10480 Baltimore Rd SW, Millersport, Ohio
The establishment offers a self-serve coffee bar styled after Dunkin', primarily serving breakfast items and attracting busy crowds especially during promotions like free breakfast on Veterans Day. However, some customers are disappointed by the lack of variety compared to traditional Dunkin' locations. The service is praised for being friendly despite long lines, but the quality of offerings such as donuts has been criticized for issues like improperly applied glaze. Accessibility features are well-regarded.
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Tim Hortons
105 E Broad St, Pataskala, Ohio
The business offers a variety of food and drinks with some positive feedback on the quality of bagels, doughnuts, and service efficiency. However, there are concerns about order accuracy, inconsistent pricing practices, and slow service at peak times. The location also features various amenities including wheelchair accessibility and free parking.
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United Dairy Farmers
95 W Broad St, Pataskala, Ohio
The reviews highlight a mixed experience at this gas station and convenience store with its friendly service and popular ice cream selection often praised by customers. However, there are significant issues related to staff behavior, particularly involving an employee named Penny who has been reported for racism and rudeness. Despite these concerns, the establishment offers various accessibility options and payment methods, including credit cards and SNAP/EBT.
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Dunkin'
9855 Johnstown Rd, New Albany, Ohio
Customers appreciate the friendly and efficient service at this Dunkin', consistently praising staff for their quick and welcoming interactions. The store's cleanliness and well-stocked shelves enhance the overall positive experience. However, some visitors note inconsistency in food quality and availability, particularly with popular items like donut holes running out early on weekends.
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Tim Hortons
9685 Johnstown Rd, New Albany, Ohio
The overall experience at this location is mixed with several strengths and weaknesses noted by customers. Many praise the quick service and pleasant staff during drive-thru visits, especially highlighting their efficiency in serving items like the Caramel Latte and Honey Dip Donut. However, there are frequent complaints about poor customer service, including rudeness and inefficiency from some employees. A notable improvement was mentioned regarding management and employee training under Mr. Daniel, which has positively impacted service quality.