Tim Hortons storefront

Summary

The reviews indicate mixed experiences at the Tim Hortons location. Customers appreciate the quality of coffee and desserts but have noted issues with order accuracy, slow service, and poor customer interactions. The environment is generally clean, though there are some negative reports regarding staff behavior.

Pros

  • quality coffee
  • delicious desserts
  • fast service when busy
  • clean environment

Cons

  • inaccurate orders
  • poor customer interaction
  • overcooked food items

About

Canadian chain for signature premium-blend coffee, plus light fare, pastries & breakfast sandwiches.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible

Hours

monday5:30AM-10PM
tuesday5:30AM-10PM
wednesday5:30AM-10PM
thursday5:30AM-10PM
friday5:30AM-10PM
saturday6AM-10PM
sunday7AM-10PM

Location

Other Donut Shops Nearby

Tim Hortons logo

Tim Hortons

4.0

45395 Hayes Rd, Shelby Township, Michigan

The reviews indicate a mixed experience at this Tim Hortons location. While some customers appreciate the fast service and quality coffee, there are significant complaints about food quality, customer service, and value for money. Employees were noted for lacking basic courtesy, impacting overall satisfaction negatively.

Dunkin' logo

Dunkin'

3.7

41011 Garfield Rd, Clinton Twp, Michigan

The business offers a variety of convenient service options including drive-thru and delivery, known for its fast and friendly service. Customers appreciate the clean environment but have mixed feelings about food quality, such as stale donuts and poorly prepared breakfast items. The location seems to struggle with consistent order accuracy and customer satisfaction.

Krispy Kreme logo

Krispy Kreme

3.9

45301 Schoenherr Rd, Utica, Michigan

The business receives mixed feedback from customers, with several highlighting the quality of their donuts and friendly service while others report poor customer interactions and operational issues. While some reviewers appreciate the coffee and prompt service, concerns about product availability and unfriendly staff have led to dissatisfaction for a few patrons.

Tim Hortons logo

Tim Hortons

3.9

39043 Garfield Rd, Clinton Twp, Michigan

The business offers a variety of food and drink options including coffee and desserts, with an emphasis on breakfast and lunch. While customers appreciate the tasty donuts and fast service, there are notable issues with customer treatment by staff and order accuracy. Some reviews mention discriminatory behavior from management and poor communication within the team, impacting overall satisfaction.

Tim Hortons logo

Tim Hortons

3.7

8763 Hall Rd, Utica, Michigan

The business has faced significant customer dissatisfaction based on the reviews analyzed. Customers have reported issues with food quality, employee service, and order accuracy. Some customers experienced rude staff behavior and difficulty receiving promised rewards. Despite these negative experiences, there are positives noted in terms of convenience features such as multiple service options and accessibility.

Dunkin' logo

Dunkin'

3.5

42851 Van Dyke Ave, Sterling Heights, Michigan

The Dunkin' Donuts location is praised for its friendly and quick service, along with a great coffee selection. However, there are concerns about the lack of in-store restrooms despite having seating, which affects the customer experience negatively. The establishment offers various convenient service options and has a diverse menu suitable for breakfast lovers.

Mochinut Shelby Township logo

Mochinut Shelby Township

4.2

46556 Van Dyke Ave, Shelby Township, Michigan

Mochinut offers unique and delightful mochi donuts with a variety of flavors that are both soft and flavorful. The service is friendly and welcoming, though the environment can be improved for aesthetics. While there's no seating available as it's only carryout, their offerings extend to Korean hot dogs and bubble tea. Despite high prices being a concern, Mochinut maintains a clean and cozy atmosphere.

Tim Hortons logo

Tim Hortons

3.6

47050 Van Dyke Ave, Shelby Twp, Michigan

The reviews for this Tim Hortons location highlight mixed experiences with customer service and food quality. While some customers appreciate the pleasant interactions from specific employees, there are consistent complaints about rude staff behavior and incorrect orders. The coffee is frequently criticized for not being made correctly or tasting unusual. Despite these issues, the business offers various services like drive-through, curbside pickup, delivery, takeout, and dine-in options.