Dunkin'

389 Main St, Agawam, Massachusetts

The reviews indicate a pattern of dissatisfaction with order accuracy and service quality at this Dunkin' Donuts location. Customers frequently report receiving incorrect items or poorly prepared drinks. While the coffee is praised as great, the service experience seems to undermine this positive aspect. The manager has been noted for unfriendly interactions, contributing to a negative overall impression.

38 N Westfield St, Feeding Hills, Massachusetts

The Dunkin' location has received mixed feedback from customers. Common complaints include poor customer service, frequent order mistakes, and subpar food quality. However, some positives mentioned are the fast service and cleanliness of the environment. Despite these issues, the business remains a convenient option for many due to its various service options.

85 Memorial Ave, West Springfield, Massachusetts

Customers have expressed dissatisfaction with the quality and service at this Dunkin Donuts location. Common complaints include excessive ice in drinks, inconsistent opening hours, poor order accuracy, rude staff, and cash-only orders without prior notice. Despite these issues, some positives such as quick service, a clean environment, and good coffee were noted.

1333 Westfield St, West Springfield, Massachusetts

The establishment faces criticism for poor cleanliness and service issues, with frequent order inaccuracies and unmet customer expectations being common themes among the reviews. Despite some positives such as vegetarian options and coffee availability, overall dissatisfaction prevails due to these operational shortcomings.

1211 E Columbus Ave, Springfield, Massachusetts

The establishment faces significant challenges with service speed and quality, including ignored customers and incorrectly prepared orders. Despite offering a variety of dining options like breakfast and coffee, consistent negative feedback points to operational issues such as low staffing and unclean facilities. While the menu includes vegetarian options and is equipped for accessibility needs, these positive aspects are overshadowed by poor customer experiences.

Baystate Mall, 1500 Main St, Springfield, Massachusetts

Dunkin’ Donuts at Tower Square mall offers a convenient location near hotels and various attractions. Reviews highlight its cleanliness and friendly service, with notable coffee offerings. However, some customers report dissatisfaction with employee attitudes.

77 West St, Springfield, Massachusetts

The business appears to struggle with customer service and staff communication issues, leading to dissatisfaction among customers who encountered rude behavior and incorrect orders. Despite the availability of various services like curbside pickup, delivery, and drive-through, negative experiences related to service efficiency and employee attitude were prevalent. However, some positive aspects noted include a clean environment and casual atmosphere.

805 Main St, Springfield, Massachusetts

The business is praised for its quick and friendly service, with staff members being notably attentive to regular customers. However, there are significant concerns regarding cleanliness, especially in the bathrooms, and employee behavior during peak hours at the drive-through. Some reviews highlight impressive hustle among employees and commendable quality of food, but others note long waits in the drive-through and occasional rudeness from the staff.