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Summary
The business offers a modern and clean environment with various service options such as takeout, delivery, and dine-in. While coffee is popular here, issues with order accuracy have been noted by multiple customers, impacting their overall experience. Despite the availability of quick bites and comfort food throughout the day, poor customer service remains a significant concern.
Pros
- Clean modern environment
- Variety of services offered
- Good coffee selection
Cons
- Inaccurate orders
- Poor customer service
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Dunkin'
125 W Main St, Le Roy, New York
The Dunkin Donuts location has mixed reviews, with some customers appreciating the friendly service and tasty coffee, while others criticize long wait times and inconsistent operations. Despite these issues, it offers a variety of dining options and is known for its great coffee and dessert. Accessibility features are well-maintained.
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Byrne Dairy and Deli
3771 Chili Ave, Rochester, New York
The convenience store offers a wide range of products including ice cream and donuts with acceptable prices for its location but has faced criticism for poor customer service and employee training. Despite being open 24/7, negative interactions have deterred some customers from returning. The establishment provides various amenities like an ATM and free parking options.
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Tim Hortons
4380 Buffalo Rd, North Chili, New York
Tim Hortons is praised for its excellent coffee and friendly service, creating a cozy atmosphere ideal for solo dining or working on laptops. However, customers frequently report issues with long wait times, poor staff attitudes, and frequent order mistakes, which significantly detract from the experience.
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Dunkin'
3249 Union St, North Chili, New York
The reviews present a mixed experience at this location, with some praising the cleanliness and fast service while others criticize poor management and inconsistent food availability. The quality of coffee is appreciated by some patrons, but issues like long wait times and unprofessional staff behavior have marred the overall customer satisfaction.
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Tim Hortons
6573 4th Section Rd, Brockport, New York
Reviews of the Tim Hortons location in Brockport reveal several areas for improvement despite its popularity for breakfast and coffee. Common complaints include slow service, incorrect orders, inadequate beverage preparation, and product shortages. Positive aspects noted are the fast and friendly service, clean environment, good coffee quality, and availability of various dining options.
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Dunkin'
4675 Lake Rd S, Brockport, New York
The business offers a mixed experience with some positive aspects such as fast and friendly service, but also notable issues including inconsistent product quality and customer service shortcomings. While the environment is generally clean, it suffers from problems like inadequate staffing at closing times and subpar coffee quality.
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Tim Hortons
403 S Union St, Spencerport, New York
The reviewed location has mixed feedback regarding service and product quality. Some customers express dissatisfaction with staff behavior, order inaccuracies, and long wait times, while others appreciate the high-quality coffee, friendly service at specific locations, and consistent customer care. There are issues noted in terms of staff interactions and food availability.
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Dunkin'
3152 Chili Ave, Rochester, New York
The service at this establishment has received mixed feedback. Positive remarks often highlight the quality of coffee and breakfast items, along with commendable customer interactions by specific staff members like Joanne. Conversely, negative reviews focus on poor service experiences, including incorrect orders and unprofessional behavior. The environment is noted to be generally clean and family-friendly, yet there are concerns about order accuracy and employee training.