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Dunkin'

(3.7)

715 Boylston St, Boston, Massachusetts

Dunkin' storefront

Summary

The business offers quick service and excellent location convenience, but faces criticism for order accuracy and customer interaction issues. Despite some negative experiences with incorrect orders and staff attitude, there are positive mentions of good service in returning lost items. The establishment provides a variety of dining options and is well-equipped for diverse needs.

Pros

  • quick service
  • excellent location
  • good for kids
  • returns lost items

Cons

  • incorrect orders
  • unfriendly staff

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Wheelchair Accessible
Chain Location

Hours

monday5AM-8PM
tuesday5AM-8PM
wednesday5AM-8PM
thursday5AM-8PM
friday5AM-8PM
saturday6AM-8PM
sunday7AM-7PM

Location

Other Donut Shops Nearby

Dunkin' logo

Dunkin'

3.1

Prudential Center, 800 Boylston St, Boston, Massachusetts

The establishment is known for its great coffee but receives mixed reviews regarding service and food quality. Customers frequently report issues with order accuracy, particularly with breakfast items like sandwiches being served cold. Service speed and consistency are noted as areas of concern, though the coffee itself is highly praised.

Dunkin' logo

Dunkin'

3.6

153 Massachusetts Ave, Boston, Massachusetts

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Dunkin' logo

Dunkin'

3.7

Across Shell Station, 434 Massachusetts Ave, Boston, Massachusetts

The establishment offers a casual atmosphere with friendly service and good coffee options, but has received criticism for inconsistency in food quality and customer service. Several reviewers complained about the bitterness of the coffee and errors in order preparation through delivery services. The environment is welcoming with amenities like Wi-Fi and accessible restrooms, yet some customers felt the service was lacking due to staff being preoccupied or unresponsive.

Blackbird Doughnuts-South End logo

Blackbird Doughnuts-South End

4.3

492 Tremont St, Boston, Massachusetts

Blackbird Doughnuts receives mixed reviews. Customers appreciate the creative flavors and fast service but criticize inconsistent quality and presentation issues with custom orders. While some visitors are disappointed by their experiences, others commend customer service efforts in resolving complaints.

Dunkin' logo

Dunkin'

4.0

City Place, 8 Park Plaza, Boston, Massachusetts

The Dunkin' location in Boston is praised for its friendly and quick service, with consistently good coffee that never tastes bitter or burnt. The staff's warm hospitality makes it a recommended visit. While the donut selection can be limited at times, the environment remains clean and inviting. It offers various services including dine-in, takeout, and delivery, making it convenient for breakfast enthusiasts.

Dunkin' logo

Dunkin'

4.1

1138 Washington St, Boston, Massachusetts

Dunkin' in Boston is praised for its exceptional coffee and friendly service. Customers appreciate the consistent quality of coffee and the welcoming attitude of staff. The convenience of ordering through an app and multiple dining options add to its appeal. While generally positive, some customers note challenges with parking.

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Dunkin'

3.7

530 Commonwealth Ave, Boston, Massachusetts

The Dunkin' Donuts location has mixed reviews. Customers appreciate the friendly staff and good coffee quality. Some patrons enjoy the seating availability for dine-in options. However, there are concerns about rude employees during night shifts and issues with order accuracy. Parking is also noted as difficult.

Dunkin' logo

Dunkin'

3.7

750 Washington St Proger Building, Boston, Massachusetts

The establishment offers a mixed customer experience with some notable strengths and weaknesses. While the service can be excellent at times, there are frequent reports of rudeness and inefficiency among staff members. Additionally, there are issues with accessibility and operational consistency, particularly concerning early closures without notice.