Dunkin'
Across Shell Station, 434 Massachusetts Ave, Boston, Massachusetts
Phone: +1 617-391-0536
Website: locations.dunkindonuts.com
Summary
The establishment offers a casual atmosphere with friendly service and good coffee options, but has received criticism for inconsistency in food quality and customer service. Several reviewers complained about the bitterness of the coffee and errors in order preparation through delivery services. The environment is welcoming with amenities like Wi-Fi and accessible restrooms, yet some customers felt the service was lacking due to staff being preoccupied or unresponsive.
Pros
- fast friendly service
- good coffee options
- wheelchair accessible entrance
- casual atmosphere
- family-friendly environment
Cons
- bitter coffee taste
- order preparation errors
- inconsistent customer service
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
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