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Dunkin'
616 Massachusetts Ave, Boston, Massachusetts
Phone: +1 617-541-1911
Website: locations.dunkindonuts.com
Summary
The business offers a variety of services including dine-in and delivery options with an emphasis on coffee quality. While some customers appreciate the fast service and friendly staff encounters, others have experienced rude interactions and order mistakes leading to dissatisfaction. The establishment is noted for its diverse offerings from breakfast to late-night food and maintains a casual atmosphere suitable for solo dining.
Pros
- fast friendly service
- great coffee quality
- diverse menu options
- casual
- trendy atmosphere
- accommodates various meal times
Cons
- rude staff encounters
- order fulfillment errors
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Dunkin'
850 Harrison Ave, Roxbury, Massachusetts
The Dunkin' on Harrison Ave presents a mixed experience with friendly service and good comfort food but struggles with employee morale and coffee consistency. The location is noted for its limited availability of items and sometimes insufficient portion sizes. Despite these drawbacks, the establishment offers convenient services such as mobile ordering and accessibility features.
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Dunkin'
Across Shell Station, 434 Massachusetts Ave, Boston, Massachusetts
The establishment offers a casual atmosphere with friendly service and good coffee options, but has received criticism for inconsistency in food quality and customer service. Several reviewers complained about the bitterness of the coffee and errors in order preparation through delivery services. The environment is welcoming with amenities like Wi-Fi and accessible restrooms, yet some customers felt the service was lacking due to staff being preoccupied or unresponsive.
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Dunkin'
17 Melnea Cass Blvd, Boston, Massachusetts
The establishment offers a clean environment with excellent coffee and friendly service, often appreciated by customers. However, some reviewers have encountered poor customer interactions, highlighting issues with staff attitudes and specific employee behavior. Despite these negative experiences, the place maintains its popularity for breakfast and solo dining, aided by convenient ordering options like curbside pickup.
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Dunkin'
At Dudley T Station, 2360 Washington St, Roxbury, Massachusetts
The Dunkin' location receives mixed feedback from customers. Positive experiences highlight exceptional service and food quality, with employees praised for their dedication to cleanliness and customer care. However, there are significant concerns about customer treatment, particularly regarding perceived racial bias and unfair pricing practices. The environment is noted as family-friendly but marred by instances of poor behavior in a school setting.
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Dunkin'
Northeastern - Shillman Hall, 115 Forsyth St, Boston, Massachusetts
The business has mixed reviews highlighting both positive and negative experiences. Customers appreciate the quality of coffee and breakfast options but are frustrated with long wait times and occasionally rude staff. While online orders seem to overwhelm the staff, leading to delays, there is no indication of personalized service such as custom orders or vegan/gluten-free/dairy-free options. The establishment has various service methods including delivery and curbside pickup, but lacks dine-in facilities.
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Blackbird Doughnuts-South End
492 Tremont St, Boston, Massachusetts
Blackbird Doughnuts receives mixed reviews. Customers appreciate the creative flavors and fast service but criticize inconsistent quality and presentation issues with custom orders. While some visitors are disappointed by their experiences, others commend customer service efforts in resolving complaints.
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Dunkin'
Prudential Center, 800 Boylston St, Boston, Massachusetts
The establishment is known for its great coffee but receives mixed reviews regarding service and food quality. Customers frequently report issues with order accuracy, particularly with breakfast items like sandwiches being served cold. Service speed and consistency are noted as areas of concern, though the coffee itself is highly praised.
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Dunkin'
1138 Washington St, Boston, Massachusetts
Dunkin' in Boston is praised for its exceptional coffee and friendly service. Customers appreciate the consistent quality of coffee and the welcoming attitude of staff. The convenience of ordering through an app and multiple dining options add to its appeal. While generally positive, some customers note challenges with parking.