Dunkin' logo

Dunkin'

(3.8)

At Dudley T Station, 2360 Washington St, Roxbury, Massachusetts

Dunkin' storefront

Summary

The Dunkin' location receives mixed feedback from customers. Positive experiences highlight exceptional service and food quality, with employees praised for their dedication to cleanliness and customer care. However, there are significant concerns about customer treatment, particularly regarding perceived racial bias and unfair pricing practices. The environment is noted as family-friendly but marred by instances of poor behavior in a school setting.

Pros

  • expertly prepared sandwiches
  • flawless cleanliness
  • exceptional staff service
  • high-quality coffee
  • family-friendly atmosphere

Cons

  • perceived unfair pricing
  • racial bias incidents
  • poor customer behavior
  • disrespectful staff interactions

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Wheelchair Accessible
Chain Location

Hours

monday6AM-6PM
tuesday6AM-6PM
wednesday6AM-6PM
thursday6AM-6PM
friday6AM-6PM
saturday7AM-4PM
sundayClosed

Location

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Dunkin' logo

Dunkin'

3.9

2493 Washington St, Roxbury, Massachusetts

The Dunkin' location has mixed reviews regarding service and cleanliness. While some customers appreciate the fast service and clean environment, others have faced unfriendly staff and long wait times despite having several employees working. The seating area is well-equipped with outlets, making it a suitable place for work or solo dining, but there are concerns about hygiene practices among staff. Overall, the location offers good coffee, various meal options throughout the day, and a casual atmosphere.

Dunkin' logo

Dunkin'

3.8

17 Melnea Cass Blvd, Boston, Massachusetts

The establishment offers a clean environment with excellent coffee and friendly service, often appreciated by customers. However, some reviewers have encountered poor customer interactions, highlighting issues with staff attitudes and specific employee behavior. Despite these negative experiences, the place maintains its popularity for breakfast and solo dining, aided by convenient ordering options like curbside pickup.

Dunkin' logo

Dunkin'

3.8

616 Massachusetts Ave, Boston, Massachusetts

The business offers a variety of services including dine-in and delivery options with an emphasis on coffee quality. While some customers appreciate the fast service and friendly staff encounters, others have experienced rude interactions and order mistakes leading to dissatisfaction. The establishment is noted for its diverse offerings from breakfast to late-night food and maintains a casual atmosphere suitable for solo dining.

Dunkin' logo

Dunkin'

3.9

850 Harrison Ave, Roxbury, Massachusetts

The Dunkin' on Harrison Ave presents a mixed experience with friendly service and good comfort food but struggles with employee morale and coffee consistency. The location is noted for its limited availability of items and sometimes insufficient portion sizes. Despite these drawbacks, the establishment offers convenient services such as mobile ordering and accessibility features.

Dunkin' logo

Dunkin'

4.0

Northeastern - Shillman Hall, 115 Forsyth St, Boston, Massachusetts

The business has mixed reviews highlighting both positive and negative experiences. Customers appreciate the quality of coffee and breakfast options but are frustrated with long wait times and occasionally rude staff. While online orders seem to overwhelm the staff, leading to delays, there is no indication of personalized service such as custom orders or vegan/gluten-free/dairy-free options. The establishment has various service methods including delivery and curbside pickup, but lacks dine-in facilities.

Dunkin' logo

Dunkin'

3.7

Across Shell Station, 434 Massachusetts Ave, Boston, Massachusetts

The establishment offers a casual atmosphere with friendly service and good coffee options, but has received criticism for inconsistency in food quality and customer service. Several reviewers complained about the bitterness of the coffee and errors in order preparation through delivery services. The environment is welcoming with amenities like Wi-Fi and accessible restrooms, yet some customers felt the service was lacking due to staff being preoccupied or unresponsive.

Mike's Donuts logo

Mike's Donuts

4.5

1524 Tremont St A, Boston, Massachusetts

The business receives high praise for its friendly service and delicious donuts, particularly the glazed and maple varieties. Customers appreciate the quick and efficient staff and enjoy coming here with family before school. While some find the prices a bit steep and parking limited, the overall experience is well-regarded due to the clean environment and inviting atmosphere.

Dunkin' logo

Dunkin'

2.9

In Stop & Shop, 1100 Massachusetts Ave, Dorchester, Massachusetts

The business offers a variety of services including coffee and quick bites with vegetarian options, making it popular for breakfast and solo dining. While some customers appreciate the fast service and good coffee quality, others criticize the lack of cleanliness and professionalism in staff. The absence of dine-in service is noted but aligns with the takeaway-focused model.