
Summary
The establishment generally receives mixed reviews regarding customer service and product quality. Customers appreciate the friendly staff at certain locations and the overall cleanliness of the environment but express dissatisfaction with order inaccuracies, stale products, and unfriendly interactions from some employees. Despite these issues, the business maintains positive attributes such as a clean atmosphere and convenient service options.
Pros
- friendly staff at times
- clean environment
- varied dining options
- convenient location for locals
Cons
- order inaccuracies
- occasional stale products
- unfriendly interactions
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
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