Summary
Reviews for this location highlight issues with service quality and hygiene but also mention some positive aspects like friendly staff on occasion and good coffee options. Customers have experienced rude behavior from staff, unclean drinks, and inefficient service. However, the environment is described as clean, and there are fast service moments when conditions allow.
Pros
- good coffee
- friendly staff occasionally
- fast service sometimes
Cons
- unhygienic incidents
- rude and inattentive staff
- inefficient service
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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5880 Robert Oliver Pl, Columbia, Maryland
The business offers a consistently good experience with excellent coffee and donuts, fast friendly service, and a clean environment. However, it has some issues with limited parking and high prices. Customer service can be inconsistent, as noted in several reviews mentioning rude staff or incorrect orders.
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5485 Harpers Farm Rd, Columbia, Maryland
The location experiences significant inconsistency and operational issues impacting customer satisfaction. While the staff is generally friendly and efficient, frequent employee turnover affects consistency in service and product quality. Operational inefficiencies, such as early closures and limited availability of items like donuts, lead to negative customer experiences. Despite these challenges, the establishment offers a clean environment and good coffee.
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9200 Old Annapolis Rd, Columbia, Maryland
The business offers a mixed experience with some positive highlights and notable drawbacks. Customers appreciate the fast and friendly service along with clean surroundings and quality coffee. However, there are concerns about order accuracy and long wait times at the drive-through. The atmosphere is casual and family-friendly, providing various dining options including breakfast and dessert.
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10430 Shaker Dr Ste 100, Columbia, Maryland
The reviews indicate a mixed experience with inconsistent service quality and food preparation issues at this location. While some customers appreciate the variety of offerings such as coffee and breakfast options, others have faced rude interactions and poor food quality. The store offers multiple service options like drive-through and dine-in but still struggles with maintaining customer satisfaction.
AppleCore's Bake Shoppe
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Applecore Bakery receives praise for its high-quality desserts and exceptional customer service. Customers appreciate the dedication to detail and quality of products like sweet potato cheesecake and bread pudding. However, some inconsistency in product taste is noted, particularly with the sweet potato pie. The bakery offers convenient pickup options and is appreciated for its flexible planning services during events.
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7106 Minstrel Way, Columbia, Maryland
The establishment generally receives mixed reviews regarding customer service and product quality. Customers appreciate the friendly staff at certain locations and the overall cleanliness of the environment but express dissatisfaction with order inaccuracies, stale products, and unfriendly interactions from some employees. Despite these issues, the business maintains positive attributes such as a clean atmosphere and convenient service options.
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6001 University Blvd, Ellicott City, Maryland
The location has a mixed reputation, with some customers praising the clean environment and fast service, while others criticize issues with order accuracy and customer interactions at the drive-through. The business offers a range of services including dine-in, takeout, and drive-thru options, and is noted for its great coffee and family-friendly atmosphere.
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4872 Montgomery Rd Suite 107, Ellicott City, Maryland
The establishment offers good coffee and a casual atmosphere but suffers from slow service and poor food quality. The staff's attitude is occasionally rude, affecting the overall experience negatively. Despite these issues, it provides various dining options including breakfast, lunch, dinner, and dessert.