Dunkin' logo

Dunkin'

(4.1)

10430 Shaker Dr Ste 100, Columbia, Maryland

Dunkin' storefront

Summary

The reviews indicate a mixed experience with inconsistent service quality and food preparation issues at this location. While some customers appreciate the variety of offerings such as coffee and breakfast options, others have faced rude interactions and poor food quality. The store offers multiple service options like drive-through and dine-in but still struggles with maintaining customer satisfaction.

Pros

  • variety of menu items
  • multiple service options
  • coffee availability
  • family-friendly atmosphere

Cons

  • rude staff interactions
  • poor food quality
  • service inconsistencies

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Vegan Options
Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location

Hours

monday4:30AM-7PM
tuesday4:30AM-7PM
wednesday4:30AM-7PM
thursday4:30AM-7PM
friday4:30AM-7PM
saturday4:30AM-7PM
sunday6AM-6PM

Location

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3.4

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