
Dunkin'
Montpelier Retail Ctr, 7530 Montpelier Rd, Laurel, Maryland
Summary
Customers appreciate the excellent coffee and quick, friendly service at this location. Some patrons find the manager's attention to detail helpful, though there are concerns about incorrect orders from online placements. The establishment provides a clean environment with diverse dining options throughout the day. However, some customers have reported issues with customer service regarding order accuracy and unexpected charges.
Pros
- excellent coffee
- friendly service
- clean environment
- diverse dining options
Cons
- incorrect online orders
- unexpected charges
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby

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The location experiences significant inconsistency and operational issues impacting customer satisfaction. While the staff is generally friendly and efficient, frequent employee turnover affects consistency in service and product quality. Operational inefficiencies, such as early closures and limited availability of items like donuts, lead to negative customer experiences. Despite these challenges, the establishment offers a clean environment and good coffee.