Dunkin' logo

Dunkin'

(2.7)

9200 Old Annapolis Rd, Columbia, Maryland

Dunkin' storefront

Summary

The business offers a mixed experience with some positive highlights and notable drawbacks. Customers appreciate the fast and friendly service along with clean surroundings and quality coffee. However, there are concerns about order accuracy and long wait times at the drive-through. The atmosphere is casual and family-friendly, providing various dining options including breakfast and dessert.

Pros

  • fast friendly service
  • clean environment
  • quality coffee
  • homey atmosphere
  • hot fresh food

Cons

  • long wait times
  • order accuracy issues
  • substandard food quality

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location

Hours

monday5AM-8PM
tuesday5AM-8PM
wednesday5AM-8PM
thursday5AM-8PM
friday5AM-8PM
saturday5AM-8PM
sunday7AM-8PM

Location

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4.2

4872 Montgomery Rd Suite 107, Ellicott City, Maryland

The establishment offers good coffee and a casual atmosphere but suffers from slow service and poor food quality. The staff's attitude is occasionally rude, affecting the overall experience negatively. Despite these issues, it provides various dining options including breakfast, lunch, dinner, and dessert.

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3.6

5880 Robert Oliver Pl, Columbia, Maryland

The business offers a consistently good experience with excellent coffee and donuts, fast friendly service, and a clean environment. However, it has some issues with limited parking and high prices. Customer service can be inconsistent, as noted in several reviews mentioning rude staff or incorrect orders.

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3.3

10300 Little Patuxent Pkwy, Columbia, Maryland

Reviews for this location highlight issues with service quality and hygiene but also mention some positive aspects like friendly staff on occasion and good coffee options. Customers have experienced rude behavior from staff, unclean drinks, and inefficient service. However, the environment is described as clean, and there are fast service moments when conditions allow.

Dunkin' logo

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3.8

6001 University Blvd, Ellicott City, Maryland

The location has a mixed reputation, with some customers praising the clean environment and fast service, while others criticize issues with order accuracy and customer interactions at the drive-through. The business offers a range of services including dine-in, takeout, and drive-thru options, and is noted for its great coffee and family-friendly atmosphere.

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ELLI MOCHI DONUT

4.8

3570 St Johns Ln #101, Ellicott City, Maryland

The donut shop offers a wide variety of delicious and fresh options that consistently impress customers. The establishment is known for its friendly service and clean environment, though it faces challenges with high prices and limited parking availability. Despite these drawbacks, the quality of the products and customer experience make it a recommended visit.

Dunkin' logo

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3.6

9469 Baltimore National Park, Ellicott City, Maryland

The business offers a variety of services and products including coffee, desserts, breakfast, lunch, and dinner with both dine-in and takeout options. While some customers appreciate the selection and cleanliness, others have reported poor customer service, especially during night hours at the drive-thru, and issues with food quality such as cold sandwiches and over-iced beverages.

Dunkin' logo

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4.4

6010 Meadowridge Center Dr, Elkridge, Maryland

The establishment offers a variety of appealing services and menu items, including coffee and comfort food, with multiple dining options like breakfast and dinner. Reviews highlight quick service and tasty treats such as egg bacon cheese bagels and vanilla cannoli cake. However, some customers have experienced service issues, including order mistakes. The business is family-friendly and provides ample accessibility features.

Dunkin' logo

Dunkin'

3.4

5485 Harpers Farm Rd, Columbia, Maryland

The location experiences significant inconsistency and operational issues impacting customer satisfaction. While the staff is generally friendly and efficient, frequent employee turnover affects consistency in service and product quality. Operational inefficiencies, such as early closures and limited availability of items like donuts, lead to negative customer experiences. Despite these challenges, the establishment offers a clean environment and good coffee.