Summary
The Dunkin Donuts location receives mixed feedback from customers, with some praising the fast service and quality coffee while others point out issues with order accuracy and cleanliness. The staff is noted for being friendly and efficient with app orders, but there are concerns about incomplete heating of food and confusion over custom requests. Accessibility features like a wheelchair-accessible entrance and parking lot enhance convenience for patrons.
Pros
- fast app-based ordering
- great coffee quality
- friendly staff service
- wheelchair accessibility
Cons
- inconsistent food heating
- order customization errors
- cleanliness issues
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
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The business offers good service and clean environments with fresh food options like donuts. However, the customer service is often criticized for being rude and inattentive, impacting overall satisfaction. Despite some limitations such as a lack of dine-in facilities, it provides convenient takeout and delivery services.
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16995 137th Ave Rochdale Village, Stores, Jamaica, New York
The business offers a variety of services and has some notable strengths such as great coffee and desserts, catering to breakfast enthusiasts and providing a casual atmosphere suitable for solo dining and working on laptops. However, multiple reviews indicate consistent issues with service quality and food preparation consistency. Customers have reported rude staff, incorrect orders, and mediocre tasting food. Despite these negatives, the establishment is accessible and family-friendly, offering free parking.
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14401 Liberty Ave, Jamaica, New York
The business offers a mixed experience with some excellent food and service but struggles significantly with staff behavior and order accuracy. While certain aspects like the coffee and desserts are praised, repeated issues with slow service and unclean environments have led to customer dissatisfaction. Some reviews highlight good interactions with specific employees and decent meal quality, yet others describe poor management of orders and cleanliness concerns.
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13118 Merrick Blvd, Jamaica, New York
The establishment offers a mix of convenience and quality issues. While it provides fast service and a selection of breakfast items, there are significant concerns about cleanliness and employee behavior that impact the overall experience negatively.
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17725 Rockaway Blvd, Jamaica, New York
The reviews for this location highlight significant issues with customer service and order accuracy. Multiple customers experienced problems with receiving what they ordered correctly, leading to dissatisfaction. However, some customers note that the environment offers comfort foods and breakfast options in a family-friendly setting.