Dunkin' logo

Dunkin'

(3.8)

11420 Sutphin Blvd, Jamaica, New York

Dunkin' storefront

Summary

The business offers good service and clean environments with fresh food options like donuts. However, the customer service is often criticized for being rude and inattentive, impacting overall satisfaction. Despite some limitations such as a lack of dine-in facilities, it provides convenient takeout and delivery services.

Pros

  • fast friendly service
  • clean environment
  • fresh food options
  • convenient parking

Cons

  • rude customer service
  • inattentive staff

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Parking
Wheelchair Accessible

Hours

monday5AM-9PM
tuesday5AM-9PM
wednesday5AM-9PM
thursday5AM-9PM
friday5AM-9PM
saturday5AM-9PM
sunday5AM-9PM

Location

Other Donut Shops Nearby

Dunkin' logo

Dunkin'

3.7

14601 Rockaway Blvd, Jamaica, New York

The Dunkin Donuts location receives mixed feedback from customers, with some praising the fast service and quality coffee while others point out issues with order accuracy and cleanliness. The staff is noted for being friendly and efficient with app orders, but there are concerns about incomplete heating of food and confusion over custom requests. Accessibility features like a wheelchair-accessible entrance and parking lot enhance convenience for patrons.

Dunkin' logo

Dunkin'

3.6

14401 Liberty Ave, Jamaica, New York

The business offers a mixed experience with some excellent food and service but struggles significantly with staff behavior and order accuracy. While certain aspects like the coffee and desserts are praised, repeated issues with slow service and unclean environments have led to customer dissatisfaction. Some reviews highlight good interactions with specific employees and decent meal quality, yet others describe poor management of orders and cleanliness concerns.

Dunkin' logo

Dunkin'

3.4

13320 Rockaway Blvd, South Ozone Park, New York

The Dunkin Donuts location consistently receives negative feedback for poor service quality and incorrect orders. Customers report issues with coffee preparation, slow service, and receiving wrong orders. The environment is described as unkempt, particularly noting problems at the drive-through. Despite offering various services and amenities, these issues detract significantly from customer satisfaction.

Dunkin' logo

Dunkin'

4.0

162-25 Liberty Ave, Jamaica, New York

The reviews for this location highlight mixed experiences with customer service and product quality. Some customers appreciate the friendly staff and their ability to handle difficult situations calmly. However, there are frequent complaints about unprofessionalism, poor communication regarding order availability, and mistakes in fulfilling orders. Despite these issues, some positive mentions of coffee stand out.

Tim Hortons logo

Tim Hortons

4.6

Train Station, 93-40 Sutphin Blvd Ground Floor, Jamaica, New York

Tim Hortons is praised for its fast and friendly service, with a strong emphasis on coffee quality and diverse menu offerings including breakfast items and comfort food. The staff consistently receives compliments for their warmth and professionalism. However, some reviews mention the quality of certain products like bagels not meeting expectations. While it’s popular among locals and tourists, especially in high-traffic areas, there are mixed opinions regarding its value.

Dunkin' logo

Dunkin'

2.8

9331 Sutphin Blvd, Jamaica, New York

The location offers great coffee and quick service with a friendly atmosphere on some days. However, it faces criticism for poor staff attitudes and operational issues at certain times. Service quality can vary significantly depending on the day and staff present.

Dunkin' logo

Dunkin'

3.9

159-02 Jamaica Ave, Parsons Blvd, Jamaica, New York

The establishment offers a mix of positive and negative experiences across several facets. While praised for its friendly service and good coffee, customers have raised concerns about unattended counters, long wait times, and order inaccuracies. The cleanliness of the environment and employee behavior were also criticized in some reviews.

Dunkin' logo

Dunkin'

4.0

Gulf Gas Station, 13344 150th St, Jamaica, New York

Dunkin' Donuts offers a consistent and friendly service with great coffee, though some customers have experienced inconsistent food preparation and poor customer service regarding order customization. The environment is clean and the location is accessible for wheelchair users.