Dunkin' storefront

Summary

The Dunkin Donuts location consistently receives negative feedback for poor service quality and incorrect orders. Customers report issues with coffee preparation, slow service, and receiving wrong orders. The environment is described as unkempt, particularly noting problems at the drive-through. Despite offering various services and amenities, these issues detract significantly from customer satisfaction.

Pros

  • Variety of dining options
  • Casual atmosphere
  • Free parking available
  • Wheelchair accessibility
  • Multiple service methods

Cons

  • Incorrect orders frequently
  • Poor coffee quality
  • Slow service times

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Vegan Options
Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location
Open 24/7
Early Morning Hours

Hours

mondayOpen 24 hours
tuesdayOpen 24 hours
wednesdayOpen 24 hours
thursdayOpen 24 hours
fridayOpen 24 hours
saturdayOpen 24 hours
sundayOpen 24 hours

Location

Other Donut Shops Nearby

Dunkin' logo

Dunkin'

3.5

12903 N Conduit Ave In Speedway, South Ozone Park, New York

The business appears to have a declining quality of service and food preparation, with multiple complaints about incorrect orders and unresponsive staff. Although it offers various dining options and is known for great coffee, the customer service experience is frequently criticized as poor or even incompetent.

Dunkin' logo

Dunkin'

3.7

14601 Rockaway Blvd, Jamaica, New York

The Dunkin Donuts location receives mixed feedback from customers, with some praising the fast service and quality coffee while others point out issues with order accuracy and cleanliness. The staff is noted for being friendly and efficient with app orders, but there are concerns about incomplete heating of food and confusion over custom requests. Accessibility features like a wheelchair-accessible entrance and parking lot enhance convenience for patrons.

Dunkin' logo

Dunkin'

4.0

Gulf Gas Station, 13344 150th St, Jamaica, New York

Dunkin' Donuts offers a consistent and friendly service with great coffee, though some customers have experienced inconsistent food preparation and poor customer service regarding order customization. The environment is clean and the location is accessible for wheelchair users.

Dunkin' logo

Dunkin'

3.8

11420 Sutphin Blvd, Jamaica, New York

The business offers good service and clean environments with fresh food options like donuts. However, the customer service is often criticized for being rude and inattentive, impacting overall satisfaction. Despite some limitations such as a lack of dine-in facilities, it provides convenient takeout and delivery services.

Dunkin' logo

Dunkin'

4.1

12217 Liberty Ave, South Richmond Hill, New York

The establishment is praised for its friendly and welcoming staff, consistently clean environment, and strong coffee offerings. It serves breakfast, lunch, and dinner, with a cozy atmosphere suitable for solo dining and working on laptops. While service is generally positive, there are occasional order mix-ups.

Dunkin' logo

Dunkin'

3.6

14401 Liberty Ave, Jamaica, New York

The business offers a mixed experience with some excellent food and service but struggles significantly with staff behavior and order accuracy. While certain aspects like the coffee and desserts are praised, repeated issues with slow service and unclean environments have led to customer dissatisfaction. Some reviews highlight good interactions with specific employees and decent meal quality, yet others describe poor management of orders and cleanliness concerns.

Dunkin' logo

Dunkin'

3.6

11611 Liberty Ave, South Richmond Hill, New York

The establishment offers a range of services including dine-in and takeout options, with a focus on breakfast items and quick bites like coffee. While the environment is appreciated for its casual atmosphere and accessibility features, there are recurring issues with service inconsistencies, such as undercooked bacon when certain staff members are present and confusion over custom orders. Additionally, some customers have experienced early closures without proper notice.

Dunkin' logo

Dunkin'

3.8

107-11, 15 Rockaway Blvd, Ozone Park, New York

The reviewed Dunkin' location shows a mixed customer experience with several complaints about service quality and employee behavior. While some customers appreciate the cleanliness of the environment and the fast service at times, others have encountered issues such as incorrect coffee preparation and rude staff interactions. The reviews indicate inconsistent food preparation standards, suggesting potential training or management challenges.