Dunkin'

464 Lowell St, Methuen, Massachusetts

The reviews for this Dunkin' Donuts location reveal a mix of positive and negative experiences. Customers appreciate the friendly service and clean environment but report issues with rude staff behavior and poor coffee quality. While some find the coffee to be on point, others complain about it tasting burnt or poorly prepared due to cold milk. The donut selection is generally well-received, though a popular type has been discontinued.

In Mobil Gas Station, 139 River Rd, Andover, Massachusetts

The Dunkin Donuts location receives high praise for its exceptional service and quality offerings, though it encounters issues with specific product requests and staff attitudes on occasion. The establishment is noted for being consistently busy due to reliable service. While generally positive about the management's oversight and employee performance, some customers have reported dissatisfaction with order execution and perceived inattentiveness at times.

58 Broadway, Methuen, Massachusetts

The service at this establishment is praised for its friendliness and efficiency, particularly highlighted by staff member Alises who successfully fulfilled specific orders without issue. However, there have been repeated mistakes in fulfilling orders, which has led to customer dissatisfaction. Additionally, the inconsistency in opening times causes inconvenience for early morning customers seeking coffee.

147 Pelham St, Methuen, Massachusetts

The establishment offers a welcoming atmosphere with consistently excellent service and great coffee, making it popular among daily customers and late-night visitors. Despite some staff inexperience leading to occasional long wait times and order issues, the employees are praised for their kindness and eagerness to please. The location is busy due to its proximity to the highway but maintains a family-friendly environment.

579 Andover St, Lawrence, Massachusetts

The establishment generally offers fast and friendly service, clean surroundings, and popular breakfast options. However, recent renovations have led to slower service times and communication issues with staff. Some customers experienced inconsistent information regarding menu availability, causing frustration.

123 Lawrence St, Lawrence, Massachusetts

The establishment offers a range of services including takeout and dine-in options with coffee and desserts highlighted as strong points. However, customers have reported poor service quality and cleanliness issues, negatively impacting their overall experience. Despite the availability of amenities like restrooms and free parking, there are significant areas for improvement.

262 Essex St, Lawrence, Massachusetts

Heavenly Donuts is praised for its friendly service and high-quality offerings like maple donuts, coffee, and breakfast items. The environment is welcoming with a family-friendly atmosphere and casual dining options. However, there are occasional issues with order accuracy and service quality. Despite these drawbacks, the majority of reviews highlight positive experiences.

450 Broadway, Methuen, Massachusetts

The Dunkin' Donuts location described faces significant customer service issues, with multiple instances of staff rudeness and incompetence reported across drive-thru interactions. Staff members have been noted for not adhering to standard practices like adding requested items without issue or handling payments correctly. Despite the problems, the establishment is popular for its good coffee and variety of food options, including breakfast and vegetarian choices, suggesting that it remains a go-to place for many despite service drawbacks.