Dunkin' logo

Dunkin'

(4.0)

2570 W Roosevelt Blvd, Monroe, North Carolina

Dunkin' storefront

Summary

The business consistently receives negative feedback about poor customer service and unprofessional staff behavior. Reviewers report frequent issues with order accuracy and product availability, particularly for coffee flavors and breakfast items. Despite these drawbacks, the establishment offers a variety of dining options and amenities such as outdoor seating and free parking.

Pros

  • variety of dining options
  • free parking available
  • offers outdoor seating
  • good Wi-Fi access

Cons

  • rude staff behavior
  • inaccurate orders
  • limited product availability
  • unprofessional service

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Outdoor Seating
Wheelchair Accessible
Early Morning Hours

Hours

monday5AM-8PM
tuesday5AM-8PM
wednesday5AM-8PM
thursday5AM-8PM
friday5AM-8PM
saturday6AM-8PM
sunday6AM-8PM

Location

Other Donut Shops Nearby

Dunkin' logo

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3.5

6405 Old Monroe Rd, Indian Trail, North Carolina

The reviewed Dunkin' location suffers from significant management and service issues leading to repeated negative customer experiences. Common complaints include neglectful staff behavior, long wait times, incorrect orders, and lack of product availability. Despite these challenges, the business offers several conveniences like free parking and a variety of service options including drive-through and takeout.

Dunkin' logo

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3.6

14055 W Hwy 74, Indian Trail, North Carolina

The Dunkin' Donuts location under review consistently shows issues with service quality and product accuracy. Customers frequently report rude or disinterested staff and incorrect orders at the counter. Additionally, there are ongoing problems with inventory, particularly with the availability of donuts and coffee consistency. Despite these shortcomings, some positive aspects such as cleanliness and a variety of offerings have been noted.

Dunkin' logo

Dunkin'

2.8

6312 Weddington Rd, Wesley Chapel, North Carolina

The business offers a variety of services including dine-in and takeout options, with good accessibility features. While some customers appreciate the coffee and service at times, there are frequent complaints about inconsistent service quality and order accuracy issues. The environment is generally clean and family-friendly.

Dunkin' logo

Dunkin'

3.1

3114 Fincher Farm Rd #100, Matthews, North Carolina

The restaurant offers a casual and family-friendly atmosphere with good options for breakfast and coffee. However, the service is often criticized for being slow and unprofessional, with some employees displaying rude behavior. The physical environment and order handling are also noted as areas needing improvement.

Dunkin' logo

Dunkin'

3.4

8121 Kensington Dr, Waxhaw, North Carolina

The establishment offers a variety of service options and has a clean environment with comfortable seating for dine-in customers. While there are some positive aspects like fast, friendly service and freshly stocked doughnuts, it suffers from long lines at the drive-through and inconsistent food quality. The atmosphere can be unfriendly and rushed, especially in high-traffic situations.

Dunkin' logo

Dunkin'

3.2

1601 Providence Rd S #410, Marvin, North Carolina

The business receives mixed feedback from customers. Some praise the friendly and efficient service provided by specific staff members, while others criticize the attitude of certain employees, leading to unpleasant experiences. The establishment offers a variety of services including dine-in, takeout, and delivery, with a focus on coffee and breakfast items.

Your Mom's Donuts logo

Your Mom's Donuts

4.4

11025 Monroe Rd, Matthews, North Carolina

The donut shop is appreciated for its tasty donuts and friendly service within a clean environment. Specialty coffee offerings are also noted positively. However, some customers find the prices high relative to portion sizes, and there are mixed reviews about the consistency of glaze on donuts. The location offers various services including delivery, takeout, dine-in, and has a casual atmosphere.

Krispy Kreme logo

Krispy Kreme

4.4

9301 E Independence Blvd, Matthews, North Carolina

The Krispy Kreme location is praised for its excellent customer service and delicious donuts, particularly the maple and chocolate varieties with fillings. The drive-through experience is highlighted by friendly staff, while the in-store environment is clean and welcoming. However, there are concerns about high prices and limited parking options.